Restore Procedure

To restore a Microsoft Exchange item to the production Exchange Server:

1. Sign in to Veeam Backup Enterprise Manager using an account with the sufficient permissions. For more information, see Providing Access Rights.
2. Open the Items tab, then click Mailbox Items.

3. In the Username field, enter the account of Active Directory user whose mailbox will be restored, or use search to display the list of mailboxes currently existing in the production environment. You can click on the search icon to display all mailboxes of the forest, or enter search criteria. Veeam uses Global Catalog to examine Active Directory database and find the specified user mailbox, as well as the DNS name for the Exchange Server where the data should be restored. Then it looks for the corresponding VM backup or replica and its restore points.

4. In the Restore point field, select a restore point.

5. In the Items section, select the type of item you want to restore:

• Mail
• Calendar
• Contacts

You can select to Only restore missing items created or received during the certain time period; use the drop-down list to specify the period you need.

6. Click the Restore button. Items that meet specified conditions will be restored to the production Exchange Server.

To view item restore session information, click History.