Configuring Alerts

In this article

    To help you track important events and notify you about operational problems, Veeam PN uses alerts. Alerts are generated when a specific condition occurs, for example, the CPU usage is high, and you need take some action to resolve it. Alerts can also be generated if some state changes, and you need to be aware of it.

    Veeam PN comes with the following predefined alerts:

    Alert name


    Client disconnected

    The client has disconnected from the VPN.

    Client connected

    The client has connected to the VPN.

    High CPU utilization

    The level of CPU utilization on the server is above normal.

    Fatal VPN failure

    The Veeam PN daemon has failed.

    VeeamPN update available

    A newer version of Veeam PN is available.

    You can configure alerts in the network hub and site gateway portals.

    Response Actions

    If you want to perform some operation in response to alerts, you can set up alert response actions. The response action is performed when a new alert of a specific type is generated. For example, you can instruct Veeam PN to send an email to a group of administrators if the level of CPU utilization is high.

    For response actions, Veeam PN uses scripts of the SH format. You can use predefined scripts or create custom scripts for response actions.  By default, Veeam PN comes with the following predefined scripts:

    • — this script lets you send an email notification at the specified email address. To send email notifications, you must configure SMTP server settings. For more information, see Configuring SMTP Settings.
    • — this script lets you display information about a generated alert in the shell on the network hub or site gateway.

    To manage alerts and response actions, you can perform the following tasks: