About Veeam App for ServiceNow

Veeam App for ServiceNow is a ServiceNow application that allows you to manage your Veeam backup infrastructure using Veeam REST API and PowerShell commands. You can perform the following operations:

  • Manage VM backup jobs on your Veeam Backup & Replication servers:
    • Create VM backup jobs from a template
    • Create VM backup jobs through the ServiceNow Service Catalog
    • View, update and delete VM backup jobs
    • Start and stop VM backup jobs
    • Perform data recovery
  • Manage unstructured data on your Veeam Backup & Replication servers:
    • Create file backup jobs from a template
    • Create file backup jobs through the ServiceNow Service Catalog
    • View, update and delete file backup jobs
    • Start and stop file backup jobs
    • Perform data recovery
  • View backup objects collected from your Veeam Backup & Replication servers including virtual machines, backups, restore points, and so on

The app includes:

  • Veeam Backup & Replication REST API and PowerShell integration:
    • Multiple Veeam Backup & Replication integration instance support
    • Built-in templates for specific app resources including backup jobs, data sources, job schedule
  • Integration with the ServiceNow Service Catalog
  • Severity level management for events
  • Monitoring dashboards
  • Role-based permissions
  • Guided setup