Upgrading App
If you upgrade the app from the version 1, consider the following:
- If you use Veeam Backup & Replication 13.0.1 P2 (build 13.0.1.2067) and later, the ServiceNow IntegrationHub Professional Pack Installer plug-in will be not required anymore after upgrade.
- If you use Veeam Backup & Replication version earlier than 13.0.1 P2 (build 13.0.1.2067) and the app fails to create a credential alias for PowerShell, add the alias for the required credentials manually. To do this, perform the following steps:
- Create the alias record with the Credential type in the Connection & Credential Aliases table.
- Assign the alias to the required credentials.
Important |
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For ServiceNow Australia, Veeam App for ServiceNow supports only clean installation of the version 2. |