Requirements

Before you install Veeam App for ServiceNow, check the following requirements.

Licensing

Veeam App for ServiceNow is provided free of charge. For Veeam Backup & Replication, you must have a Veeam Data Platform Universal License — Advanced or Premium edition.

Dependencies

• Request the app from the ServiceNow Store to display it in the Application Manager. For more information, see this ServiceNow article.
• Activate the ServiceNow IntegrationHub Professional Pack Installer plug-in for your ServiceNow instance. For more information, see this ServiceNow article.
• If you use a Windows-based Veeam Backup & Replication server, enable PowerShell Remoting to manage unstructured data backups.