Viewing Inventory

In addition to the data related to virtual machine backup management, Veeam App for ServiceNow collects the following reference information about backup infrastructure components from your Veeam Backup & Replication servers:

  • Virtual machines. To view aggregated information on virtual machines, click All > Veeam > Inventory > Virtual Machines.

    The data is automatically updated every hour using REST API requests. To get the latest data manually, click Collect Data.

  • Backup repositories. To view aggregated information on backup repositories, click All > Veeam > Inventory > Backup Repositories.

    The data is automatically updated every hour using REST API requests. To get the latest data manually, click Collect Data in the All > Veeam > Virtual Machines > Jobs section.

  • Backup objects. To view aggregated information on backup objects and task sessions within these objects, click All > Veeam > Inventory > Backup Objects.

    The data is automatically updated every hour using REST API requests. To get the latest data manually, click Collect Data in the All > Veeam > Virtual Machines > Jobs section.

    Veeam App for ServiceNow also allows you to automatically create incidents based on backup object data. For more information, see Managing Backup Object Events.

  • Backup proxies. The data is automatically updated every hour using REST API requests and saved to the app tables.

Note

ServiceNow Administrators can also view app tables with collected data in the All > System Applications > ServiceNow Studio > Veeam App section.