Getting Technical Support
If you have any questions or issues with Veeam Backup for Nutanix AHV, you can search for a resolution on Veeam R&D Forums or submit a support case in the Veeam Customer Support Portal.
When you submit a support case, it is recommended that you provide the Veeam Customer Support Team with the following information:
- Version information for the product and its infrastructure components
- Error message or accurate description of the problem you are facing
- Log files
To export logs for Veeam Backup for Nutanix AHV, you must collect logs from both the Veeam Backup & Replication console and the Nutanix AHV backup appliance web console.