Veeam Analytics Service

Veeam Analytics service is a component that enables communication with Veeam Backup & Replication servers, collects monitoring and reporting data, and sends remediation commands.

By default, Veeam ONE installs Veeam Analytics service automatically when you connect Veeam Backup & Replication servers. However, you might need to install Veeam Analytics service manually in specific situations. For example, after you upgrade from a previous version of Veeam ONE, some Veeam Backup & Replication servers in your infrastructure may not have Veeam Analytics service installed.

You can install, configure and monitor Veeam Analytics service on the Veeam Backup & Replication servers that are connected to Veeam ONE.

Considerations and Limitations

Consider the following:

• Veeam Analytics service only collects performance data from the Veeam Backup & Replication server itself. Data from proxies, repositories, or remote hosts is not collected.
• Each Veeam Analytics service is owned by a single Veeam ONE server. If you connect Veeam Backup & Replication server to another Veeam ONE instance, the ownership will be overwritten.

• [For Microsoft Windows servers] Veeam Analytics service can be automatically installed on Veeam Backup & Replication servers managed by Enterprise Manager if their credentials match. Otherwise, you must install Veeam Analytics service on such servers in Veeam ONE Web Client or manually.

• [For Linux servers] To install and repair the Veeam Analytics Service package on Linux, you must enable remote data collection in the Host Management Interface on Veeam Backup & Replication. For more information, see section Configuring Backup Infrastructure Settings of the Veeam Backup & Replication User Guide.

• [For Linux servers] Veeam Analytics service cannot be automatically installed on Veeam Backup & Replication servers managed by Enterprise Manager. You must install Veeam Analytics service on such servers in Veeam ONE Web Client or manually.

Installing Veeam Analytics Service in Veeam ONE Web Client

To install Veeam Analytics service on Veeam Backup & Replication in Veeam ONE Web Client:

1. Open Veeam ONE Web Client.

For details, see Accessing Veeam ONE Components.

2. At the top right corner of the Veeam ONE Web Client screen, click the Configuration icon.
3. In the Data Collection Overview section, select the Veeam Backup & Replication servers on which you want to install Veeam Analytics service.

To find the servers on which Veeam Analytics service is not installed, you can use the Veeam Analytics service state filter at the top of the servers list.

4. In the Veeam Analytics service menu, select Management and click Install.
5. Specify credentials to install Veeam Analytics service.

For details on account permissions, see Veeam Analytics Service Permissions.

6. [For Microsoft Windows servers] Specify credentials to run Veeam Analytics service.

For details on account permissions, see Connection to Veeam Backup & Replication Servers.

7. Click Install.

Installing Veeam Analytics Service on Microsoft Windows Manually

By default, Veeam ONE Web Client installs Veeam Analytics service when you connect Veeam Backup & Replication servers in the Add Server wizard.

To install Veeam Analytics service on Windows manually:

1. Open Veeam ONE Web Client.

For details, see Accessing Veeam ONE Components.

2. At the top right corner of the Veeam ONE Web Client screen, click the Configuration icon.
3. Navigate to the Data Collection Overview section.
4. At the top of the servers list, open the Veeam Analytics service drop-down menu and select Download package > Microsoft Windows.

Veeam Analytics service package file will be saved to the default download folder on your local machine.

5. Run the installation package on the machine with Veeam Backup & Replication server and follow the installation wizard instructions.

Manually Installing Veeam Analytics Service on Linux Manually

By default, Veeam ONE Web Client installs Veeam Analytics service when you connect Veeam Backup & Replication servers in the Add Server wizard.

To install Veeam Analytics service on Linux manually:

1. Open Veeam ONE Web Client.

For details, see Accessing Veeam ONE Components.

2. At the top right corner of the Veeam ONE Web Client screen, click the Configuration icon.
3. Navigate to the Data Collection Overview section.
4. At the top of the servers list, open the Veeam Analytics service drop-down menu and select Download package > Linux.

Veeam Analytics service package file will be saved to the default download folder on your local machine.

5. Open Veeam Updater.

For details on accessing Veeam Updater on Veeam Backup & Replication server, see section Updating Veeam Appliances of the Veeam Backup & Replication User Guide.

6. Click Upload a local file and select the Veeam Analytics service package.
7. Click Upload.

Configuring Veeam Analytics Service Settings

You can configure settings of Veeam Analytics service installed on Veeam Backup & Replication servers:

1. Open Veeam ONE Web Client.

For details, see Accessing Veeam ONE Components.

2. At the top right corner of the Veeam ONE Web Client screen, click the Configuration icon.
3. Navigate to the Data Collection Overview section.
4. From the list of connected Veeam Backup & Replication servers, select the server that you want to configure Veeam Analytics service .
5. At the top of the servers list, open the Veeam Analytics service drop-down menu and click Settings.
6. Configure Veeam Analytics service features:

• Remediation actions — keep this check box selected if you want to allow Veeam Analytics service perform remediation actions on alarms.

For details on alarm remediation actions, see Alarm Remediation Actions.

• Backup log analysis — keep this this check box selected if you want to allow Veeam Analytics service perform analysis of Veeam Backup & Replication logs.

For details on log analysis, see Performing Log Analysis.

7. Click Save.

Repairing Veeam Analytics Service

If the connection to Veeam Analytics service is lost, you may try to perform a repair. When you repair Veeam Analytics service, Veeam ONE re-installs the package on Veeam Backup & Replication server and re-establishes connection.

To repair Veeam Analytics service:

1. Open Veeam ONE Web Client.

For details, see Accessing Veeam ONE Components.

2. At the top right corner of the Veeam ONE Web Client screen, click the Configuration icon.
3. In the configuration menu on the left, click Data Collection.
4. From the list of connected Veeam Backup & Replication servers, select servers on which you want to repair Veeam Analytics service.

Additionally you can press and hold the [CTRL] or [SHIFT] key to select multiple servers.

5. At the top of the servers list, open the Veeam Analytics service drop-down menu and click Management > Repair.
6. Edit Veeam Analytics service credentials if required and click Install.

Downloading Veeam Analytics Service Logs

To download Veeam Analytics service logs:

1. Open Veeam ONE Web Client.

For details on on accessing Veeam ONE components, see Veeam ONE Web Client.

2. Click Configuration on the top right of the Veeam ONE Web Client screen.
3. Navigate to the Data Collection Overview section.
4. From the list of connected Veeam Backup & Replication servers, select servers on which you want to repair Veeam Analytics service.

Additionally you can press and hold the [CTRL] or [SHIFT] key to select multiple servers.

5. At the top of the servers list, open the Veeam Analytics service drop-down menu and click Management > Download logs.
6. Define the time period for which you want to collect logs.

7. To download service database information, select the Include service data base check box.
8. Click Start.

The logs package will be saved to the default download folder on your local machine.