Enabling Microsoft Teams Chat Backup

To create Microsoft Teams chat backups, Veeam Data Cloud for Microsoft 365 needs access to Microsoft Teams Export APIs. You must authorize Veeam Data Cloud for Microsoft 365 to use the required APIs. Microsoft Teams groups, channels, and metadata are protected regardless of you enabling Microsoft Teams chat backup or not.

Before You Begin

Before you configure the Microsoft Teams chat backup, consider the following:

  • Backup of team chats using Microsoft Teams Export APIs is limited to backup of public channel posts.
  • Microsoft Teams service is not supported for organizations in Microsoft Azure China and legacy Microsoft Azure Germany regions. For more information about Azure Germany, see this Microsoft article.
  • Backup of team chats using Microsoft Teams Export APIs is not supported for Microsoft 365 organizations in Microsoft Azure China, legacy Germany, US Government GCC and US Government GCC High regions.
  • You must have an active Microsoft Azure subscription (pay-as-you-go (PAYG) or cloud solution provider (CSP) monthly subscription). If you do not have an active subscription, create one as Microsoft invoices directly to your Microsoft Azure subscription. The cost to back up chats in Teams is calculated on a per tenant / per message basis, relative to the license model. With Veeam Data Cloud for Microsoft 365 supporting Model B, refer to the costs outlined in this Microsoft article. To estimate costs, you can also analyze Usage Reports in Microsoft 365 admin center.

Veeam Data Cloud costs will remain the same, as it won’t charge any additional cost.

Authorizing Access to Microsoft Teams Export APIs

To allow Veeam Data Cloud for Microsoft 365 to access Microsoft Teams Export APIs, do the following:

  1. Log in to Veeam Data Cloud for Microsoft 365 with an administrator account.
  2. In the main menu, click Settings.
  3. In the Settings menu, click System.
  4. On the System page, open the Microsoft 365 tab.
  5. In the Teams Backup section, select Set up Teams Chats.

Configuring Team Chat Backup

  1. Select the Backup Microsoft Teams Chats check box and click Next.

Configuring Team Chat Backup

  1. Authorize Veeam Data Cloud for Microsoft 365 to access requested APIs:
  1. Click Copy code to copy the authorization code.
  2. Follow the https://microsoft.com/devicelogin link.
  3. Paste the authorization code in a new tab that opens in your browser.
  4. Select a Microsoft 365 Global Admin account to finish the next step.

Configuring Team Chat Backup

  1. Select whether you want to enable the Microsoft Teams chat backup option automatically or manually.