Restoring OneDrive Files

If you looking for a file in OneDrive but cannot find it, it is possible that the file was accidentally deleted. This is where Veeam Data Cloud for Microsoft 365 comes in. The user-friendly online backup and recovery solution is designed to help you get back lost data that has been backed up.

In these step-by-step instructions, we will walk you through the simple steps of using Veeam Data Cloud to restore OneDrive files.

To restore OneDrive files:

  1. Check your My files and Shared folders in OneDrive to see if you can locate the file.

  1. If not found in My files or Shared folders, check your Recycle bin to see if you can locate the file.
  2. If not found in your Recycle Bin, check Second-stage recycle bin to see if you can locate the file.

Click Second-stage recycle bin.

  1. If you are unable to locate the file in any of the previous locations, you can use Veeam Data Cloud to restore the file (providing a backup has been completed).

To access Veeam Data Cloud, enter this link in your browser: https://vdc-m365-emea.veeam.com/.

  1. Log in to Veeam Data Cloud with your Veeam Backup for Microsoft 365 credentials.

  1. Once logged in to Veeam Data Cloud, click OneDrive in the main menu to view your OneDrive data from the latest backup.

  1. If you want to look at backup data from a previous point in time, use the date picker at the top of the screen.

  1. If you want to see items that may have been deleted, use the Include items deleted by user toggle switch.

  1. You will see that when you select your OneDrive, you cannot complete a restore. If you need your entire OneDrive restored, contact your IT team who will be able to assist.

You will also see that when you select a folder you cannot complete a restore. If you need a OneDrive directory restored, contact your IT team who will be able to assist.

  1. Select a folder that contains the file you want to restore.

  1. Locate the file you are looking for and select it. Selected files are highlighted in blue.

  1. With the required file selected, click Restore Selected Document.

  1. The Restore OneDrive Document window will appear, providing you with the detail of the file you are going to restore.

Click Restore to start the restore process.

The file will be restored to the same location in the original OneDrive as it was found in the backup.

  1. Veeam Data Cloud will display a notification that the restore process has started.

  1. You will also be able to view the notification of the restore process by clicking Notifications in the main menu.

  1. Once the restore process is completed, you will be able to navigate back to your OneDrive and see the file has been restored.

If you need your entire OneDrive or an entire directory restored, contact your IT team who will be able to assist.