Upgrading Veeam Recovery Orchestrator

Upgrade to Orchestrator version 13.1 is supported from Orchestrator version 13 only; upgrade from Orchestrator versions 7.2.1, 7.2, 7.1, 7 and 6 to version 13.1 is not supported:

To learn how to manually upgrade from Orchestrator version 7.2.1 to 13, see Veeam Recovery Orchestrator 13 User Guide (the procedures to upgrade to versions 13 and 13.1 are completely identical).
To learn how to manually upgrade from Orchestrator version 7.2 to 7.2.1, see Veeam Recovery Orchestrator 7.2 User Guide.
To learn how to manually upgrade from Orchestrator version 7.1 to 7.2, see Veeam Recovery Orchestrator 7.2 User Guide.
To learn how to manually upgrade from Orchestrator version 7 to 7.1 and from Orchestrator version 6 to 7, see Veeam Recovery Orchestrator 7 User Guide.
To learn how to manually upgrade from Orchestrator version 5 to 6, see the Veeam Disaster Recovery Orchestrator 6 User Guide.

Upgrade Checklist

Check the following prerequisites before upgrading Orchestrator:

Back up all existing databases that are used to store data collected from Orchestrator, Veeam Backup & Replication and Veeam ONE, and create a snapshot of the Orchestrator server — so that you can easily go back to the previous version in case of upgrade issues.
Make sure there is enough space to upgrade the Microsoft SQL Server configuration database. To calculate the required space, add at least 25% of free space to the size of the Microsoft SQL Server configuration database.

By default, the setup wizard installs Orchestrator with Microsoft SQL Server Express. Note that the maximum configuration database size for Microsoft SQL Server Express is 10 GB.

Make sure there are no recovery plans being tested or executed (that is, no plans are in the IN-USE mode, HALTED state or any of the active states). For the list of modes and states that different types of recovery plans can acquire, see Replica Plans, CDP Replica Plans, Restore Plans, Storage Plans and Cloud Plans.
Make sure there are no recovery plans scheduled to run during upgrade. Otherwise, disable the configured schedule as described in sections Scheduling Failover, Scheduling CDP Failover, Scheduling Restore, Scheduling Storage Failover and Scheduling Cloud Restore.
Make sure all active Orchestrator UI sessions are closed.

Performing Upgrade

Important

If your Orchestrator server runs version 7.2.1, you must first upgrade it from version 7.2.1 to 13 — and then from version 13 to 13.1.

To upgrade to Orchestrator version 13.1, perform the following steps:

Make sure the machine where Orchestrator will be installed meets the prerequisite conditions described in section System Requirements.
Download the latest version of the product installation image from the Veeam downloads page (to upgrade from Orchestrator version 13) or from the Previous Versions tab of the Veeam downloads page (to upgrade from Orchestrator version 7.2.1). You can burn the downloaded image file to a CD/DVD or mount the installation image to the target machine using disk image emulation software.
Launch the splash window.
Accept the license agreement.
Review components to upgrade.
Provide a license file.
Perform system configuration check.
Specify service account credentials.
Review Microsoft SQL Server connection settings.
Choose a PostgreSQL server.
Review configuration issues.
Specify the Veeam ONE caching port.
Review installation summary and begin upgrade.
Upgrade remote Veeam Backup & Replication servers to version 13.

Important

The embedded Veeam Backup & Replication and Veeam ONE servers are upgraded automatically, as part of the Orchestrator server upgrade process. DO NOT try to upgrade the embedded servers manually, by using the installation images of remote Veeam Backup & Replication and Veeam ONE solutions. Otherwise, the correct operation of the Orchestrator server cannot be guaranteed.