This event records when a virtual machine is reset by HA VM Health Monitoring on hosts that support the create screenshot api.


VM was reset due to a guest OS error. Screenshot is saved at <screenshotFilePath>.


VM HA monitoring uses the tools heartbeat as an indication of guest health state.

Try to disable VM health monitoring on the VM (go the cluster settings -> VMware HA -> VM Monitoring -> configure VM appropriately in the Virtual Machine Settings).

Alternatively, decrease the monitoring sensitivity of VMs so HA will only reset them if the tools heartbeat is lost for a longer period.

See the vSphere Availability Guide for more information.


Refer to the VMware Online Documentation for more information.