This is an archive version of the document. To get the most up-to-date information, see the current version.

Upgrading to Veeam Backup for Microsoft Office 365 5.0

Veeam Backup for Microsoft Office 365 supports upgrade to version 5.0 from following versions of the product:

3.0 (build 3.0.0.422)
4.0 (build 4.0.0.1345)
4a (builds 4.0.0.1553, 4.0.0.1580)
4b (builds 4.0.0.2516, 4.0.0.2549)
4c (builds 4.0.1.519, 4.0.1.531, 4.0.1.545)

Consider the following:

The Veeam Backup for Microsoft Office 365 RESTful API Service must be enabled manually after the upgrade using the services.msc console.

Note

If you want to back up Microsoft Teams data, after installing Veeam Explorer for Microsoft Teams, do the following:

Edit your Microsoft Office 365 organization. For more information, see Editing Organization Parameters.
On the Organization deployment type step of the wizard, select the Microsoft Teams check box.

You can select this check box only if both Exchange Online and SharePoint Online and OneDrive for Business check boxes are selected.

Grant the required permissions to the Veeam Backup account and Azure AD application. For more information, see Required Permissions.

Once installed, the following system components will be marked as Out of Date:

For information on how to upgrade backup repositories, see Upgrading Backup Repositories.

For information on how to upgrade backup jobs, see Upgrading Backup Job.

For information on how to upgrade backup proxy servers, see Upgrading Backup Proxy Servers

Consider that a default backup proxy server will be upgraded automatically.