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Veeam Management Pack 8.0 Update 6 for System Center
Veeam MP for Microsoft Hyper-V User Guide

Ops Mgr Agent Restarts on Hyper-V Host

Symptoms

Ops Mgr agent on a Hyper-V host restarts with the message: 'Health Service exceeded Process\Handle Count or Private Bytes threshold.'

Cause

Ops Mgr agent processes a large number of workflows, which might cause high numbers of used handles and private bytes for the Monitoring Host process. When the handle or private bytes counters reach their thresholds, the Ops Mgr agent will be automatically restarted by a default Microsoft monitor.

Solution

If Ops Mgr agent restarts frequently (e.g., every couple of hours), increase threshold values for the System Center Management Health Service Performance monitors:

  • Health Service Handle Count Threshold
  • Health Service Private Bytes Threshold
  • Monitoring Host Handle Count Threshold
  • Monitoring Host Private Bytes Threshold

The handle count thresholds can be increased up to 40000 handles. The private bytes threshold can be increased to 1610612736 bytes (1.5 GB).

 

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