This is an archive version of the document. To get the most up-to-date information, see the current version.Tape Drive Alerts
Tape drive alerts are informational, warning or critical notifications designed to provide real-time monitoring of the hardware operation status. They ensure quick detection and troubleshooting of various issues with tape drives.
Alert Code (Dec) | Alert Code (Hex) | Severity | Description | Cause |
|---|---|---|---|---|
1 | 0x01 | Warning | The tape drive is having problems reading data. No data has been lost, but there has been a reduction in the performance of the tape. | Read warning |
2 | 0x02 | Warning | The tape drive is having problems writing data. No data has been lost, but there has been a reduction in the capacity of the tape. | Write warning |
3 | 0x03 | Warning | The operation has stopped because an error has occurred while reading or writing data that the drive cannot correct. | Hard error |
4 | 0x04 | Critical | Your data is at risk:
| Media error |
5 | 0x05 | Critical | The tape is damaged or the drive is faulty. Call the tape drive supplier helpline. | Read failure |
6 | 0x06 | Critical | The tape is from a faulty batch or the tape drive is faulty:
| Write failure |
7 | 0x07 | Warning | The tape cartridge has reached the end of its calculated useful life:
| Media life |
8 | 0x08 | Warning | The tape cartridge is not data-grade. Any data you back up to the tape are at risk. Replace the cartridge with a data-grade tape. | Not data grade tape |
9 | 0x09 | Critical | You are trying to write to a write-protected cartridge. Remove the write-protection or use another tape. | Attempted backup to write-protected tape |
10 | 0x0a | Information | You cannot eject the cartridge because the tape drive is in use. Wait until the operation is complete before ejecting the cartridge. | Tape drive is in use |
11 | 0x0b | Information | The tape in the drive is a cleaning cartridge. | Attempted backup/restore to cleaning tape |
12 | 0x0c | Information | You have tried to load a cartridge of a type which is not supported by this drive. | Unsupported cartridge type |
13 | 0x0d | Critical | The operation has failed because the tape in the drive has experienced a mechanical failure:
| Detected snapped tape |
14 | 0x0e | Critical | The operation has failed because the tape in the drive has experienced a mechanical failure:
| Detected snapped tape |
15 | 0x0f | Warning | The memory in the tape cartridge has failed, which reduces performance. Do not use the cartridge for further write operations. | Cartridge memory chip failure |
16 | 0x10 | Critical | The operation has failed because the tape cartridge was manually de-mounted while the tape drive was actively writing or reading. | Forced eject |
17 | 0x11 | Warning | You have loaded a cartridge of a type that is read-only in this drive. The cartridge will appear as write-protected. | Read-only format |
18 | 0x12 | Warning | The tape directory on the tape cartridge has been corrupted. File search performance will be degraded. The tape directory can be rebuilt by reading all the data on the cartridge. | Tape directory corrupted in the cartridge memory |
19 | 0x13 | Information | The tape cartridge is nearing the end of its calculated life. It is recommended that you:
| Nearing media life |
20 | 0x14 | Critical | The tape drive needs cleaning:
Check the tape drive user’s manual for device specific cleaning instructions. | Clean now |
21 | 0x15 | Warning | The tape drive is due for routine cleaning:
Check the tape drive user’s manual for device specific cleaning instructions. | Clean periodic |
22 | 0x16 | Critical | The last cleaning cartridge used in the tape drive has worn out:
| Expired cleaning media |
23 | 0x17 | Critical | The last cleaning cartridge used in the tape drive was an invalid type:
| Invalid cleaning cartridge |
24 | 0x18 | Warning | The tape drive has requested a retention operation. | Request retention |
25 | 0x19 | Warning | A redundant interface port on the tape drive has failed. | Dual-port interface error |
26 | 0x1a | Warning | A tape drive cooling fan has failed. | Cooling fan failure |
27 | 0x1b | Warning | A redundant power supply has failed inside the tape drive enclosure. Check the enclosure user’s manual for instructions on replacing the failed power supply. | Power supply |
28 | 0x1c | Warning | The tape drive power consumption is outside the specified range. | Power consumption is outside the specified range |
29 | 0x1d | Warning | Preventive maintenance of the tape drive is required. Check the tape drive user’s manual for device specific preventive maintenance tasks or call the tape drive supplier helpline. | Preventative maintenance is required |
30 | 0x1e | Critical | The tape drive has a hardware fault:
| Drive hardware fault |
31 | 0x1f | Critical | The tape drive has a hardware fault:
| Drive hardware fault |
32 | 0x20 | Warning | The tape drive has a problem with the application client interface:
| Host interface fault |
33 | 0x21 | Critical | The operation has failed:
| Eject media request |
34 | 0x22 | Warning | The firmware download has failed because you have tried to use the incorrect firmware for this tape drive. Obtain the correct firmware and try again. | Firmware download fault |
35 | 0x23 | Warning | Environmental conditions inside the tape drive are outside the specified humidity range. | Humidity specification exceeded |
36 | 0x24 | Warning | Environmental conditions inside the tape drive are outside the specified temperature range. | Temperature specification exceeded |
37 | 0x25 | Warning | The voltage supply to the tape drive is outside the specified range. | Voltage specification exceeded |
38 | 0x26 | Critical | A hardware failure of the tape drive is predicted. Call the tape drive supplier helpline. | Tape device predicted to fail |
39 | 0x27 | Warning | The tape drive may have a hardware fault. Run extended diagnostics to verify and diagnose the problem. Check the tape drive user’s manual for device specific instructions on running extended diagnostic tests. | Drive hardware fault |
40 | 0x28 | Critical | The changer mechanism is having difficulty communicating with the tape drive:
| Autoloader communication fault |
41 | 0x29 | Critical | A tape has been left in the autoloader by a previous hardware fault:
| Detected stray tape in autoloader |
42 | 0x2a | Warning | There is a problem with the autoloader mechanism. | Autoloader mechanism fault |
43 | 0x2b | Critical | The operation has failed because the autoloader door is open:
| Autoloader door open |
44 | 0x2c | Critical | The autoloader has a hardware fault:
Check the autoloader user’s manual for device specific instructions on turning the device power on and off. | Autoloader hardware fault |
45 | 0x2d | Critical | The autoloader cannot operate without the magazine:
| Autoloader cannot operate without magazine |
46 | 0x2e | Warning | A hardware failure of the changer mechanism is predicted. Call the tape drive supplier helpline. | Autoloader predicted to fail |
47 – 49 | 0x2f – 0x31 |
| These codes are reserved for future use. |
|
50 | 0x32 | Warning | Media statistics have been lost at some time in the past. | Media statistics is lost |
51 | 0x33 | Warning | The tape directory on the tape cartridge just unloaded has been corrupted. File search performance will be degraded. The tape directory can be rebuilt by reading all the data. | Tape directory is corrupted |
52 | 0x34 | Critical | The tape just unloaded could not write its system area successfully:
| Tape system area write failure |
53 | 0x35 | Critical | The tape system are could not be read successfully at load time:
| Tape system area read failure |
54 | 0x36 | Critical | The start or data could not be found on the tape:
| Start of data not found |
55 | 0x37 | Critical | The operation has failed because the media cannot be loaded and threaded:
| Load failure |
56 | 0x38 | Critical | The operation has failed because the medium cannot be unloaded:
| Medium unload failure |
57 | 0x39 | Critical | The tape drive has a problem with the automation interface:
| Interface failure |
58 | 0x3a | Warning | The tape drive has reset itself due to a detected firmware fault. If problem persists, call the supplier help line. | Firmware failure |