Remote Access Console

The Remote Access Console is a Veeam Cloud Connect infrastructure component that provides access to the tenant backup server. With the Remote Access Console, the SP can connect to the tenant backup server, log on to Veeam Backup & Replication deployed on the tenant side and perform required data protection, disaster recovery or administration tasks.

The Remote Access Console is in many ways similar to the regular Veeam Backup & Replication console: it is a client-side component that communicates to the backup server. However, the Remote Access Console does not connect directly to the tenant backup server. Instead, it communicates to the Veeam Backup Service and Cloud network redirector running on the SP backup server. Veeam Backup & Replication passes commands from the Remote Access Console to the tenant backup server through network redirectors. To learn more, see How Remote Access Console Works.

Remote Access Console Note:

For further information about the regular Veeam backup console, refer to the Veeam Backup & Replication User Guide at: https://www.veeam.com/documentation-guides-datasheets.html.

Starting from Veeam Backup & Replication 9.5 Update 2, the Remote Access Console is available on every machine where the regular Veeam backup console is installed. When you upgrade Veeam Backup & Replication to version 9.5 Update 2 on such machine, Veeam Backup & Replication automatically installs the Remote Access Console alongside the Veeam backup console. You can open the Remote Access Console from the Microsoft Windows Start menu. On the SP backup server, Veeam Backup & Replication additionally creates a desktop icon for the Remote Access Console.

To connect to the tenant backup server, the SP needs to specify the following settings:

The name or IP address of the SP backup server or cloud gateway (depending on the location of the Remote Access Console. To learn more, see Deployment Scenarios for Remote Access Console).
Credentials to connect to the SP backup server.
Credentials to connect to the tenant backup server.

Remote Access Console Note:

The process of establishing a connection to the SP and tenant backup servers with the Remote Access Console may require longer time depending on the distance between these components and quality of the network connection.

The SP can use the same Remote Access Console to connect to different tenant backup servers. For convenience, the SP can save several shortcuts for these connections.