When license auto update is enabled for the Veeam Cloud Connect service provider license or rental license, license usage reporting is performed in the following way:
- Veeam Backup & Replication collects statistics on the current license usage and sends it periodically to the Veeam License Update server on the web (autolk.veeam.com). The collected data includes information on the maximum number of instances used over the past week (high watermark). New instances and rental machines are not included in the weekly statistics. The process runs in the background mode, once a week at a random time and day.
- On the first day of the new month (at 12:00 AM GMT), Veeam Backup & Replication generates a report based on the current number of used instances. The report is saved on the Veeam backup server, in the C:\ProgramData\Veeam\Backup\Reports folder.
[For the rental license] If the backup server is connected to Veeam Backup Enterprise Manager that is deployed on a dedicated server, the report is saved in the C:\ProgramData\Veeam\Backup\Reports folder on the Veeam Backup Enterprise Manager server.
- Veeam Backup & Replication informs the SP about the generated report with the notification window in the Veeam Backup & Replication console.
- The SP can review, adjust if necessary and send the report to Veeam. The SP can also postpone the sending of the report. To learn more, see Managing License Usage Reports.
If the SP doesn't send the report, on the eleventh day of the month, Veeam Backup & Replication will send the report automatically.
By comparing the number of instances in the monthly report with the automatically collected weekly statistics, Veeam can make a decision on whether to allow license update for the SP. If the monthly usage report does not deviate from the highest watermark value significantly, the SP license will be updated.