Automatic License Usage Reporting

When license auto update is enabled for the Veeam Cloud Connect license or Rental Veeam Backup & Replication license, Veeam Backup & Replication performs license usage reporting in the following way:

Veeam Backup & Replication collects statistics on the current license usage and sends it periodically to the Veeam License Update server on the web (autolk.veeam.com). The collected data includes information on the maximum number of points used over the past week (high watermark). New workloads and rental machines are not included in the weekly statistics. The process runs in the background mode, once a week at a random time and day.
On the first day of the new month (at 12:00 AM GMT), Veeam Backup & Replication generates a report based on the current number of used points. The report is saved to the Reports subfolder in the log folder on the Veeam backup server. The default path to the folder is %ProgramData%\Veeam\Backup\Reports.

If the SP configured email notification settings, Veeam Backup & Replication will also send the report to an email address specified there. To learn more, see the Configuring Global Email Notification Settings section in the Veeam Backup & Replication User Guide.

Note

Consider the following:

[For the Rental Veeam Backup & Replication license] If the backup server is connected to Veeam Backup Enterprise Manager that is deployed on a dedicated server, the report is saved to the log folder on the Veeam Backup Enterprise Manager server. The default path to the folder is %ProgramData%\Veeam\Backup\Reports.
You can change the default path to the log folder with a registry key. For more information, contact Veeam Customer Support. After you change the default path, license usage reports will be saved to the new path.
If the SP uses Veeam Service Provider Console to manage the Veeam backup infrastructure, they collect license usage reports in Veeam Service Provider Console. For more information, see Veeam Rental Licensing and Usage Reporting Guide.

Veeam Backup & Replication informs the SP about the generated report with the notification window in the Veeam Backup & Replication console.

Note

If the SP uses Veeam Service Provider Console to manage the Veeam backup infrastructure, the notification window in the Veeam Backup & Replication console on the first day of the month will not be displayed.

The SP can review, adjust if necessary and send the report to Veeam. The SP can also postpone the sending of the report. To learn more, see Managing License Usage Reports.

If the SP doesn't send the report, on the eleventh day of the month, Veeam Backup & Replication will send the report automatically.

Keep in mind that automatic license usage reporting does not replace manual reporting through the VCSP Pulse portal (or an aggregator reporting portal). For more information, see Veeam Rental Licensing and Usage Reporting Guide.

By comparing the number of points in the monthly report with the automatically collected weekly statistics, Veeam can make a decision on whether to allow license update for the SP. If the monthly usage report does not deviate from the highest watermark value significantly, the SP license will be updated.