Help Center
Choose product document...
Veeam Backup & Replication 9.5
Veeam Cloud Connect Guide

Viewing Veeam Cloud Connect Report

To track status of the Veeam Cloud Connect infrastructure, the SP can use the Veeam Cloud Connect report. The report provides information about status of the Veeam Cloud Connect infrastructure and activity of tenants who consume cloud resources of the SP. The report helps the SP ensure that there are enough resources in the Veeam Cloud Connect infrastructure to guarantee the flawless performance of tenant jobs.

Information in the Veeam Cloud Connect report reflects the status of the Veeam Cloud Connect infrastructure at the point in time when the report is generated. The SP can generate the Veeam Cloud Connect report in one of the following ways:

  • The SP can use the Veeam Backup & Replication console to generate the ad-hoc report at any time the SP needs. The report will open in the web browser. The generated report can contain information about activity of all tenants who use cloud resources of the SP or a specific tenant. To learn more, see Generating Report.
  • The SP can enable automatic report delivery by email. In this case, Veeam Backup & Replication will automatically generate and send the report daily to the SP. The report will contain information about activity of all tenants who use cloud resources of the SP. To learn more, see Enabling Email Reporting.

The report provides the following information:

  • The Infrastructure status section shows a message describing the overall status of the Veeam Cloud Connect infrastructure:
  • OK.
  • Reaching capacity. Please do not add new tenants into this Veeam Cloud Connect infrastructure. — Veeam Backup & Replication displays this message if the Veeam Cloud Gateway Service requires longer time to respond to requests from the tenant backup server, that is:
  • [For ad-hoc report] If the time interval between an incoming request from the tenant backup server and a response to this request from the Veeam Cloud Gateway Service reached the maximum of 5 to 10 minutes at least once within the 24-hour period. Veeam Backup & Replication starts the first 24-hour period with the start of the Veeam Cloud Connect Service on the SP backup server. The moment when the ad-hoc report is generated does not start the new 24-hour period.
  • [For daily report] If the time interval between an incoming request from the tenant backup server and a response to this request from the Veeam Cloud Gateway Service reached the maximum of 5 to 10 minutes at least once within the 24-hour period since the previous daily report.
  • Out of capacity. Please migrate some of the existing tenants into a different Veeam Cloud Connect infrastructure. — Veeam Backup & Replication displays this message if the Veeam Cloud Gateway Service requires very long time to respond to requests from the tenant backup server, that is:
  • [For ad-hoc report] If the time interval between an incoming request from the tenant backup server and a response to this request from the Veeam Cloud Gateway Service reached the maximum of 10 minutes or more at least once within the 24-hour period. Veeam Backup & Replication starts the first 24-hour period with the start of the Veeam Cloud Connect Service on the SP backup server. The moment when the ad-hoc report is generated does not start the new 24-hour period.
  • [For daily report] If the time interval between an incoming request from the tenant backup server and a response to this request from the Veeam Cloud Gateway Service reached the maximum of 10 minutes or more at least once within the 24-hour period since the previous daily report.
  • The Backup section shows information about consumption of cloud repository resources by tenant(s): the user name of the tenant account, the number of VMs in backups stored on the cloud repository, the name of the cloud repository and the name of the backup repository whose resources the SP exposes as a cloud repository, storage quota assigned to the tenant, the amount of used and free space on the cloud repository, the last time when the tenant was active and the date when the tenant account expires.
  • The Replication section shows information about consumption of cloud host resources by tenant(s): the user name of the tenant account, the number of VMs replicated to the cloud host, hardware plan, amount of provisioned CPU, memory and storage resources, the last time when the tenant was active and the date when the tenant account expires.
  • The Agents section shows information about consumption of cloud repository resources by Veeam Agent backups created by tenant(s): the user name of the tenant account, the number of workstations and servers whose backups are stored on the cloud repository, the name of the cloud repository and the name of the backup repository whose resources the SP exposes as a cloud repository, storage quota assigned to the tenant, the amount of used and free space on the cloud repository, the last time when the tenant was active and the date when the tenant account expires.

In the Total field of the Backup, Replication and Agents sections, Veeam Backup & Replication displays the total number of processed machines:

  • For a report that includes information about all tenants who use cloud resources of the SP, the total number of backed-up VMs, replicated VMs, backed-up workstations and servers reflects the number of machines processed by all tenants (including rental machines).
  • For a report that includes information about a specific tenant, the total number of backed-up VMs, replicated VMs, backed-up workstations and servers equals the number of machines machines processed by this tenant (including rental machines).

Viewing Veeam Cloud Connect Report Note:

The Veeam Cloud Connect report does not include machines for which no restore points were created during the last 30 days or more.

Click to enlarge

Generating Report

To view the Veeam Cloud Connect report that displays information about all tenants of the SP:

  1. Open the Cloud Connect view.
  2. In the inventory pane, click Tenants and click Report on the ribbon.

Click to enlarge

To view the Veeam Cloud Connect report that displays information about a specific tenant:

  1. Open the Cloud Connect view.
  2. In the inventory pane, click Tenants.
  3. In the working area, select the tenant account click Report on the ribbon.

Click to enlarge

Enabling Email Reporting

Starting from version 9.5 Update 3, the SP can set up Veeam Backup & Replication to send the Veeam Cloud Connect report daily by email. To receive information about the Veeam Cloud Connect infrastructure status in email reports, the SP needs to enable and configure global email notification settings in Veeam Backup & Replication. To learn more, see the Configuring Global Email Notification Settings section in the Veeam Backup & Replication user guide at https://www.veeam.com/documentation-guides-datasheets.html.

Once email notifications are configured, Veeam Backup & Replication will send the Veeam Cloud Connect report daily to an email address specified in the global email notification settings. By default, Veeam Backup & Replication sends the report at the time when global email notification settings were enabled. For example, if the SP enables email notifications at 12:00 AM, Veeam Backup & Replication will send the report daily at 12:00 AM.

Veeam Large Logo

User Guide for VMware vSphere

User Guide for Microsoft Hyper-V

Enterprise Manager User Guide

Veeam Cloud Connect Guide

Veeam Agent Management Guide

Veeam Backup Explorers User Guide

PowerShell Reference

RESTful API Reference

Veeam Backup FREE Edition User Guide

Veeam Backup for Microsoft Office 365

Veeam ONE Documentation

Veeam Agent for Windows Documentation

Veeam Agent for Linux Documentation

Veeam Management Pack Documentation