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Veeam Backup & Replication 9.5 Update 4
Veeam Cloud Connect Guide

Reducing Number of Used Instances

The number of used instances in the Veeam Cloud Connect service provider license can reduce for one of the following reasons:

  • The SP removes a tenant account. As a result, all workloads of the tenant stop using instances in the SP license and the number of instances used by the tenant workloads is revoked for other tenants. To learn more, see Deleting Tenant Accounts.
  • The SP resets the machine count for the tenant. As a result, the number of tenant machines stop using instances in the SP license and the equal number of instances is revoked for this tenant or other tenants. To learn more, see Resetting Tenant Machine Count.
  • A tenant removes backups and replicas created for one or several machines on the cloud repository and cloud host. As a result, the corresponding number of machines stop using instances in the SP license and the equal number of instances is revoked for this tenant or other tenants. However, when a tenant runs a job that processes a machine for which backup and replica were deleted, such machine starts using instances in the license, and the number of used instances in the SP license increases.

To reduce the number of used instances in a Hosting license installed on a tenant backup server, the SP can revoke the license from some instances. The revoke procedure does not differ from the one for a regular per-instance license. To learn more, see the Viewing Licensed Objects and Revoking License section in the in the Veeam Backup & Replication User Guide.

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