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Veeam Backup & Replication 9.5
Veeam Cloud Connect Guide

License Usage Reporting

When using the Veeam Cloud Connect service provider license and/or Hosting Rental license, the SP must periodically submit a license usage report. This process happens monthly, starting from the first day of the month.

  • For the Veeam Cloud Connect service provider license, the SP reports the number of active VMs (excluding new VMs). Backed up and replicated VMs are counted in the report separately in the same way as in the license. The report serves as a basis for issuing invoices for the Veeam Cloud Connect rental program.

Starting from Veeam Backup & Replication 9.5 Update 2, the report also contains the number of workstations and/or servers for which tenants have created Veeam Agent backups in the cloud repository. Tenant VMs and machines protected with Veeam Agents altogether appear in the report as managed instances.

The report does not include rental machines. To learn more, see Rental Machines Licensing.

  • For a Hosting Rental license, the SP reports the number of tenant VMs the SP is currently managing with the licensed Veeam backup server (excluding new VMs).

The SP can submit license usage reports from the Veeam Backup & Replication console. License usage reporting through the user interface does not currently replace existing reporting processes. SPs should report monthly license usage as they do today. However, it is recommended to send reports from the product as well.

Veeam Backup & Replication offers two ways of license usage reporting:

  • Automatic reporting — the recommended usage reporting method. The method is used when license auto update is enabled. To learn more, see Automatic License Usage Reporting.
  • Manual reporting — the usage reporting method intended for Veeam backup servers that do not have permanent connection to the internet. Manual reporting is used when license auto update is disabled. To learn more, see Manual License Usage Reporting.

The SP can review and adjust the usage report before submitting it to Veeam. To learn more, see Managing License Usage Reports.

License Usage Reporting Note:

In the BaaS scenario, if the same Hosting Rental license is installed on multiple tenant bаckup servers, the SP must send individual license usage reports from each bаckup server. If tenant backup servers are connected to Veeam Backup Enterprise Manager, a single report containing license usage information from each backup server will be generated on the Veeam Backup Enterprise Manager server. In this case, the SP must send information about the license usage from Veeam Backup Enterprise Manager.


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