Moving Tenant Backups to Another Cloud Repository

The SP may need to move tenant data to another cloud repository, for example, if the initial cloud repository is running out of space.

There are two scenarios of moving tenant data:

• Scenario 1: replacing the cloud repository. The SP may want to replace the initial cloud repository with a new cloud repository, for example, with a cloud repository that has more storage capacity. This scenario does not require any actions on tenant's side.
• Scenario 2: adding a new cloud repository. The SP may want to configure a new cloud repository in addition to the initial cloud repository and move tenant data to it. This scenario requires addition actions on tenant's side.

Scenario 1. Replacing Cloud Repository

The SP must complete the following tasks:

1. Configure a new backup repository that you plan to use as a cloud repository.
2. Disable the tenant account:

1. Open the Cloud Connect view.
2. In the inventory pane, click Tenants.
3. In the working area, right-click the tenant account and select Disable.

3. Copy a folder with tenant backup files from the initial cloud repository to the new cloud repository.
4. Change resource allocation settings for the tenant on the initial cloud repository:

1. Open the Cloud Connect view.
2. In the inventory pane, click Tenants.
3. In the working area, right-click the tenant account and select Properties.
4. At the Backup Resources step of the wizard, select the initial cloud repository in the list and click Edit.
5. In the Edit Quota window, change the underlying backup repository for the initial cloud repository: from the Backup repository list, select the newly configured backup repository.
6. If necessary, you can increase or decrease the tenant quota.
7. Save changes.

5. Enable the tenant account:

1. Open the Cloud Connect view.
2. In the inventory pane, click Tenants.
3. In the working area, right-click the tenant account and select Disable.

If you have changed the tenant quota, the new quota will be visible to the tenant after the tenant performs a rescan operation for the service provider or cloud repository on his/her backup server, or after the next job run.

Scenario 2. Adding New Cloud Repository

The SP must complete the following tasks:

1. Configure a new backup repository that you plan to use as a cloud repository.
2. On a newly configured cloud repository, allocate resources to the tenant:

1. Open the Cloud Connect view.
2. In the inventory pane, click Tenants.
3. In the working area, right-click the tenant account and select Properties.
4. At the Backup Resources step of the wizard, click Add and allocate resources on the new cloud repository to the tenant.
5. Save changes.

3. Disable the tenant account:

1. Open the Cloud Connect view.
2. In the inventory pane, click Tenants.
3. In the working area, right-click the tenant account and select Disable.

4. Copy a folder with tenant backup files from the initial cloud repository to the new cloud repository.

5. Enable the tenant account:

1. Open the Cloud Connect view.
2. In the inventory pane, click Tenants.
3. In the working area, right-click the tenant account and select Disable.

6. Rescan the new cloud repository:

1. In the SP Veeam Backup & Replication console, open the Backup Infrastructure view.
2. In the inventory pane, click Backup Repositories.
3. In the working area, right-click the backup repository that is exposed as a new cloud repository and select Rescan.

The tenant must complete the following tasks:

1. Rescan the service provider:

1. In the tenant Veeam Backup & Replication console, open the Backup Infrastructure view.
2. In the inventory pane, click Service Providers.
3. In the working area, right-click the service provider and select Rescan.

2. [For tenants running Veeam Backup & Replication 9.0 or earlier] Rescan the new cloud repository:

1. In the tenant Veeam Backup & Replication console, open the Backup Infrastructure view.
2. In the inventory pane, click Backup Repositories.
3. In the working area, right-click the new cloud repository and select Rescan.

3. Enumerate backups on the new cloud repository.

Backups that reside on the new cloud repository will appear in the Home view next to backups that were created on the initial cloud repository.

Unencrypted backups will be displayed under the Cloud node. Encrypted backups will be displayed under the Cloud (Encrypted) node. To unlock backups:

1. Select the Backups > Cloud (Encrypted) node, right-click the backup in the working area and select Specify password.
2. In the Specify Password window, type in the password for the backup.

Unlocked backups will be moved under the Cloud node.

4. Map backup jobs and backup copy jobs to backups on the new cloud repository:

1. Open the Home view.
2. In the inventory pane, click Jobs.
3. In the working area, right-click the job that you want to edit and select Edit.
4. At the Storage (for backup jobs) or Target (for backup copy) step of the wizard, select the new cloud repository from the Backup repository list.
5. Click Map backup.
6. In the Select Backup window, choose the backup job and click OK.
7. Save the job settings.
8. Repeat steps c-g for all jobs that whose backups have been moved.

5. After the tenant makes sure that backups have been successfully copied and mapped to jobs, the tenant can delete backup files from the initial cloud repository:

1. Open the Home view.
2. In the inventory pane, click Backups > Cloud.
3. In the working area, right-click the backup job whose backups you want to remove and select Delete from disk.
4. Repeat steps b-c for all jobs whose backups whose backups have been moved.