Configuring Backup Infrastructure Settings

Users with Host Administrator permissions can perform the following operations with backup infrastructure:

  • Enable remote data collection
  • Enable and disable backup infrastructure lockdown

Enabling Remote Data Collection

By default, other Veeam monitoring and data management solutions including Veeam ONE, Veeam Recovery Orchestrator and Veeam Service Provider Console cannot install their agents on Veeam Software Appliance. To allow this operation, perform the following steps:

  1. Log in to the Veeam Host Management web UI.
  2. In the main menu, click Backup Infrastructure.
  3. In the Data Collection section, click Submit Request:
    • If you did not configure the Security Officer account during the Veeam Software Appliance installation, remote connections for Veeam Agents will be allowed immediately for 60 minutes.
    • If you configured the Security Officer account, remote connections for Veeam Agents will be allowed for 60 minutes after the Security Officer approves the request.

If required, you can revoke permission before expiration. To do this, click Revoke.

Configuring Backup Infrastructure Settings 

Page updated 9/3/2025

Page content applies to build 13.0.0.4967