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Repairing VAO Agents

If you want to provide new credentials of a user account for connecting to a Veeam Backup & Replication server, or if you encounter a connection issue and a Veeam Backup & Replication server acquires the DISCONNECTED state, you can repair the VAO agent running on the server.

Select the VAO agent and click Repair.
Complete the Repair VAO Agent wizard.

At the Credentials step, clear the Use current credential settings check box and specify credentials of a user account for connecting to the server. The user name should be specified in the DOMAIN\USERNAME format.
At the Summary step, review the configured settings and click Finish.