Before You Begin

Before you boot from the recovery image and recover your data, check the following prerequisites:

  • You must have a successfully created recovery image on any type of media: CD/DVD/BD or removable storage device.
  • To recover data on your computer, you must have both the Veeam Recovery Media and data backup. For data recovery, you can use a volume-level backup created with Veeam Agent for Microsoft Windows or system image created with Microsoft Windows. Make sure that the backup or system image is available on the computer drive (local or external), in object storage, in a network shared folder, in the backup repository managed by a Veeam backup server or in the cloud repository.


For a backup created by a backup copy job, you can perform bare metal restore if the backup is stored in the Veeam backup repository. For more information about backup copy jobs, see Performing Backup Copy for Veeam Agent Backups.

  • The media type on which you have created the recovery image must be set as a primary boot source on your computer.
  • Recovery images for Microsoft Windows 32-bit OSes can be booted in the BIOS system only. Recovery images for Microsoft Windows 64-bit OSes can be booted in the BIOS and UEFI systems.

Consider the following:

  • When you create a Veeam Recovery Media, Veeam Agent for Microsoft Windows stores settings for languages added to the list of input languages on your computer. If necessary, you can switch between languages using a hotkey combination when working with the Veeam Recovery Media wizard. The default key combination is typically [Shift] + [Alt].
  • NIC Teaming is not supported by Veeam Recovery Media due to Windows Recovery Environment limitations. To avoid network connection issues in Veeam Recovery Media, we recommend to disable NIC Teaming in the network switch configuration.
  • You can open the Command Prompt at any moment. To do this, press [Shift] + [F10] on the keyboard.
  • If you perform restore on a tablet, you can use a virtual keyboard to enter necessary restore settings in the Veeam Recovery Media wizard.