Editing Users

Veeam Backup for Salesforce allows you to edit settings of users added to the configuration database, activate and deactivate users.


If you change IdP settings, all users added to Veeam Backup for Salesforce using these settings will become inactive. If you want to enable access for these users, choose the previously configured identity provider and save the settings. For more information on configuring an identity provider, see Configuring IdP and SSO Settings.

Editing Local Administrator

You cannot modify settings of the local administrator created during the initial configuration from the Web UI. You can only reset the password of the administrator using the terminal. To do that, connect to the machine running Veeam Backup for Salesforce using SSH, run the /opt/vbsf/vbsf-backend/reset_password.sh script, provide and confirm the new password. The password must contain uppercase and lowercase Latin letters and special characters (!@#$%^&`~*()_-=+[]{};'\:\"|,./<>?). The minimum length of the password is 8 characters.

Editing IdP Users

You can edit permissions assigned to users and user groups in Veeam Backup for Salesforce. To do that:

  1. Switch to the Configuration page.
  2. Navigate to Users and Roles > Users.
  3. Select the necessary user or group of users, and click Edit.
  4. In the Edit User Settings window:
  1. To unassign a role from the user or group of users, click the cross button in the necessary row of the user roles table.
  2. To assign a new role to the user or group of users, follow the instructions provided in Adding Users.

The changes will immediately apply after you finish working with the wizard. This will result on user access to the Veeam Backup for Salesforce functionality. However, all backup policies and restore jobs started and scheduled by this user will not be affected.


If you rename a group of users in Azure Active Directory, Veeam Backup for Salesforce does not automatically update the record in the configuration database. To update the group name in the product Web UI, select the group, click Edit and re-save the record.

Removing Users