How Restore Works

To restore an item (record, field value or metadata), Veeam Backup for Salesforce first checks whether this item still exists in Salesforce and then does either of the following:

  • If the item exists in Salesforce and it has not been changed, the product skips this item.
  • If the item exists in Salesforce but it has been changed, the product updates this item using the backed-up data.
  • If the item exists in Salesforce but it has been moved to the Salesforce Recycle Bin, the product restores this item from the Recycle Bin.
  • If the item does not exist in Salesforce, the product re-creates this item in Salesforce using the backed-up data.

Records can acquire the following states after completing current processing:

Record State

Icon

Description

Created

How Restore Works 

Record has been created.

Updated

How Restore Works 

Record has been updated.

Undeleted

How Restore Works 

Record has been restored from the Recycle Bin.

Skipped

How Restore Works 

Record has been skipped.

Failed

How Restore Works 

Record has failed to be restored.

For more information on record states, see Viewing Restore Sessions.

 

Related Topics

How Veeam Backup for Salesforce Restores Object Hierarchy

Page updated 6/24/2025

Page content applies to build 3.1.2.3133