How Restore Works
To restore an item (record, field value or metadata), Veeam Backup for Salesforce first checks whether this item still exists in Salesforce and then does either of the following:
- If the item exists in Salesforce and it has not been changed, the product skips this item.
- If the item exists in Salesforce but it has been changed, the product updates this item using the backed-up data.
- If the item exists in Salesforce but it has been moved to the Salesforce Recycle Bin, the product restores this item from the Recycle Bin.
- If the item does not exist in Salesforce, the product re-creates this item in Salesforce using the backed-up data.
Records can acquire the following states after completing current processing:
Record State | Icon | Description |
---|---|---|
Created |
| Record has been created. |
Updated |
| Record has been updated. |
Undeleted |
| Record has been restored from the Recycle Bin. |
Skipped |
| Record has been skipped. |
Failed |
| Record has failed to be restored. |
For more information on record states, see Viewing Restore Sessions.
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