Step 6. Configure Additional Restore Settings

At the Options step of the wizard, you can instruct Veeam Backup for Salesforce to automatically replace current field values in Salesforce with null, overwrite field values manually, map fields of backed-up records to specific fields in Salesforce, and choose how you want to deactivate blocking automation in Salesforce.

Automatic Field Overriding Settings

By default, Veeam Backup for Salesforce restores only those records that have been deleted from Salesforce without updating the existing records. In the Data consistency section, you can decide whether you want to replace non-empty field values of the existing object records in Salesforce with empty (null) values of the backed-up records.

Manual Field Overriding Settings

In the Field values section, you can choose whether you want to override specific field values in the restored layouts and new labels (for example, in case of sandbox seeding when you need to mask sensitive data). To do that, click the link in the Override field values field, choose a field whose value you want to override and provide a new value.

For a record field to be displayed in the list of available fields, this record must be added to the restore job as described at step 4. Keep in mind that if you restore an object record that contains encrypted fields to the same organization, these fields will be grayed out.

TipS

When overriding time values, keep in mind that even though the management server and databases use the UTC time zone for all operations, Salesforce adjusts the time set for every Salesforce user according to the time zone settings defined for this user. To learn how to change default time zones in Salesforce, see Salesforce Documentation.

When entering field values, you can add comments to these values in the following format: <comment> {value}. For example, if the backed-up values of the Name field are Account1, Account2 and Account3, and you specify the New {value} comment, the restored values of the field will be New Account1, New Account2 and New Account3.

Field Mapping Settings

In the Field values section, you can also choose whether you want Veeam Backup for Salesforce to populate fields of the record in Salesforce with values of a specific record field from the backup. To do that, click the link in the Map old fields to new fields field, choose a field from the backup whose values you want to use and a Salesforce field for which you want to configure mapping. For a field to be displayed in the list of available fields, it must have a backup.

Important

For security reasons, mapping of encrypted fields is not supported.
Overriding and mapping of the Text (Encrypted) field types is not supported.

Blocking Automation Settings

Business logic and automated rules configured in Salesforce can block Veeam Backup for Salesforce restore operations or trigger undesirable side processes. You can choose either to manually deactivate Flows, Validation Rules and Apex Triggers in Salesforce or to instruct the product to bypass all blocking automation while performing a restore operation. To do that, select one of the options in the Turn off automation section:

Select the I will manually turn off all blocking automation option, if you are a Salesforce Administrator and want to deactivate Flows, Validation Rules and Apex Triggers in Salesforce manually.
Select the Automatically turn off all automation option to automatically update Flows, Validation Rules and Apex Triggers so that they are bypassed while the product performs the restore operation without impacting the Salesforce functionality. When you choose this option for a restore job for the first time, updating Flows, Validation Rules and Apex Triggers will take significant time to complete. However, as the updates will be kept in Salesforce, all further restore operations will run faster.
Select the Temporarily turn off all automation option to automatically update Flows, Validation Rules and Apex Triggers so that they are bypassed while the product performs the current restore operation only without impacting the Salesforce functionality. All changes made by the product will be reverted after the restore operation is over. Note that updating Flows, Validation Rules and Apex Triggers and reverting the changes may take significant time to complete.