Solution Architecture

The Veeam Backup for Salesforce architecture includes the following components:

Solution Architecture

Management Server

The management server is a Linux-based host where Veeam Backup for Salesforce is installed. The management server performs the following administrative activities:

Management Server Components

The management server uses the following components:

PostgreSQL Server

To store data and backups of protected Salesforce organizations, Veeam Backup for Salesforce uses PostgreSQL databases. Each protected organization must have a dedicated database. Veeam Backup for Salesforce creates at least 2 database schemas and saves organization data and metadata to the database specified in the backup policy settings. For more information on databases, see Managing Databases.

One additional database — configuration database — is required to store Veeam Backup for Salesforce configuration. It is possible to combine application configuration schema and Salesforce backup schemas in one database, although it is not recommended for portability reasons.

File Repositories

To store backups of Salesforce files and metadata, Veeam Backup for Salesforce creates a file repository per each protected Salesforce organization on the management server in the following folder: /opt/vbsf/data. The name of each file repository contains the path to the folder and organization ID. It is recommended that you create a dedicated partition for the file storage and mount it to the specified directory to prevent any disk capacity issues on the management server. For more information on the required disk capacity, see System Requirements.

Log Repository

By default, Veeam Backup for Salesforce stores its logs in the following folder: /var/log/vbsf/. It is recommended that you create a dedicated partition for the log repository and mount it to the specified directory to prevent any disk capacity issues on the management server. For more information on the required disk capacity, see System Requirements.

Salesforce Organizations

To protect a Salesforce organization, Veeam Backup for Salesforce uses the native Salesforce API. To allow integration between the product and Salesforce, the Administrator of the protected organization (a Standard User with specific permissions) creates a Connected App and uses the Administrator account to authorize access to Salesforce data.

To enable access to the product functionality with the help of user roles and scopes, the Administrator configures single sign-on (SSO) authentication with a Microsoft Azure or Salesforce identity provider and adds new users to the product.

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