Upgrading Veeam Backup for Salesforce

You can upgrade from Veeam Backup for Salesforce 1.0 and 2.0 to Veeam Backup for Salesforce 3.0 using the Veeam updater service as described in section Installing Updates. Veeam Backup for Salesforce will automatically notify you about the newly released product version.

After you upgrade to Veeam Backup for Salesforce 3.0, consider the following:

The domain name or IP address of the management server displayed on the About > Advanced Settings tab of the Configuration page must match the Callback URL specified in the Connected App settings. To change the domain name or IP address, modify the backend.domain parameter value. For more information on the advanced settings, see Configuring Advanced Settings.

Veeam Backup for Salesforce 3.0 supports API version 60.0, while Veeam Backup for Salesforce 2.0 supported API version 57.0. The API version is automatically updated upon the product upgrade. To see the supported API version, check the sf.api.version parameter value as described in section Configuring Advanced Settings.

If you have previously added a Salesforce Sandbox organization to Veeam Backup for Salesforce 1.0 but no backups have been created for this organization yet, you must delete this organization from Veeam Backup for Salesforce 3.0 and add it again. Otherwise, the product will fail to reauthorize the connection to the organization.
If you previously did not have the product installed, Veeam Backup for Salesforce 3.0 will store backed-up data in the /opt/vbsf/data folder. However, if you upgrade from version 1.0 to 3.0, Veeam Backup for Salesforce will store the data in the folder that has already been used in version 1.0 — that is, the /opt/vbsf/vbsf-backup/data folder. If you want to change the folder after upgrading the product, modify the data.storage.location parameter value as described in section Configuring Advanced Settings.
If you want to archive data of a Salesforce organization, you must first run the backup policy created for this organization.

For more information on the issues that you may encounter while upgrading the product, see the Veeam Backup for Salesforce Release Notes.