Step 3. Select Organization

At the Organization step of the wizard, use the Restore from drop-down list to select a Salesforce organization whose records you want to restore. For a Salesforce organization to be displayed in the list of available organizations, it must belong to the company specified at step 1.

By default, the records are restored to the same Salesforce organization. However, you can choose to restore records to another organization (for example, if you want to seed a sandbox organization with backed-up data of another organization) — to do that, use the Restore to drop-down list. For a Salesforce organization to be displayed in the list of available organizations, it must belong to the company specified at step 1 and be compatible with the organization whose records you want to restore. This means that you can restore from a production or sandbox organization only to its sandbox copies.

Important

When you restore an object record to another organization, make sure that metadata of the object that you want to restore matches metadata of the object in the target organization. If metadata is missing or does not match, you must first create a dedicated metadata restore job.

When you restore an object record that contains encrypted fields to the same organization, Veeam Backup for Salesforce decrypts and restores the fields. However, if you restore this record from a production to a sandbox organization, the product does not decrypt or restore the encrypted fields — unless you provide override values for these fields.