Restoring Files

File restore jobs allow you to recover changed and deleted content and attachments.


Consider the following:

  • When you restore a content version, Salesforce will create a new version for this Content Document.
  • When you restore an attachment, Veeam Backup for Salesforce will create a new file with the same file name and new ID. If the source file still exists, the file content will be updated.
  • Restore of the MobileApplicationDetail and MailmergeTemplate types of content is not supported in Veeam Backup for Salesforce.
  • Restore of embedded images in rich text area fields is not supported in Veeam Backup for Salesforce, except for images that are stored as content versions in FeedAttachment objects.
  • To be able to restore an attachment of an email message, the user whose credentials are used to authorize the connection to Salesforce must be assigned the Update Email Messages permission. For more information, see Required Permissions.

To create a file restore job, perform the following steps:

  1. Launch the Restore Files wizard.
  2. Specify a name and description for the restore job.
  3. Select Salesforce organizations.
  4. Select files and attachments to restore.
  5. Finish working with the wizard.