Step 3b. Configure Additional Options
In the Additional backup options section of the Backup step of the wizard, you can specify data protection settings and limit the API requests.
To specify additional data protection options, do the following:
- To exclude specific object fields from the backup policy, click the link in the Exclude fields from backup field and select object fields that you want to exclude.
- To automatically protect new objects added to the Salesforce organization, select the Automatically add new objects check box.
- To automatically protect new object fields, select the Automatically add new fields on objects check box.
The total number of API requests that can be sent to Salesforce within 24 hours is limited for each Salesforce organization. To ensure that Veeam Backup for Salesforce does not conflict with other applications that use API requests for integration with Salesforce, it is strongly recommended that you specify thresholds for REST API and BULK API requests that must not be breached during backup operations. For more information on the API request limits, see Salesforce Documentation.
By design, Veeam Backup for Salesforce checks the number of remaining API requests every time it starts a new policy session:
- If any of the specified thresholds is breached, the session fails with an error indicating that the API request limit has been exceeded.
- If none of the specified thresholds is breached, Veeam Backup for Salesforce starts processing objects added to the policy one by one.
Every time it processes a new object, it checks the number of remaining API requests — if any of the specified thresholds is breached, the session fails with an error indicating that the API request limit has been exceeded, and all objects that have not been processed yet remain unprotected. However, Veeam Backup for Salesforce continues sending requests to Salesforce to back up objects whose processing started before the session failed. The latter may cause Veeam Backup for Salesforce to accidentally exceed the maximum limit of API requests that you specified.
To specify the REST API and BULK API request thresholds, click Set API Limits and enter the necessary threshold values (in percentage) in the Set API limits window.
