Downloading Veeam Availability Console Logs

You can download Veeam Availability Console log files, including:

• Logs for the Veeam Availability Console Server component
• Logs for the Veeam Availability Console Web UI component

Log files are downloaded as a single ZIP archive. The archive includes two folders for log files for the Server and Web UI components.

To download Veeam Availability Console logs:

1. Log in to Veeam Availability Console as a Portal Administrator.

For details, see Accessing Veeam Availability Console.

2. At the top right corner of the Veeam Availability Console window, click Configuration.
3. In the configuration menu on the left, click Support Information.
4. Click Download Logs.
5. In the Download Logs window, specify a period for which you want to gather logs from client backup servers:

• Last ... days — choose this option to collect data for a specific number of days in the past.
• Period — choose this option to collect data for a specific time interval in the past.

6. Click Apply.

Veeam Availability Console will display a window with message notifying that the download process started. Click OK to close the window.

7. Wait until Veeam Availability Console collects log data.

The file with exported data will be saved to the default download location on your computer.