Managing Administrator Portal Users

By default, the only user that can access the Administrator Portal on behalf of a service provider is Portal Administrator. Veeam Availability Console grants this role to members of the Local Administrators user group on the machine where Veeam Availability Console Server component is installed.

To allow other users work with the Veeam Availability Console Administrator Portal, you can assign them the following roles:

• Portal Administrator — can perform all administrative activities in Veeam Availability Console including: performing portal configuration, creating and managing reseller and company accounts, managing subscription plans and invoices, accessing data of all managed client companies, and so on.

To learn how to create and manage Portal Administrators, see Managing Portal Administrators.

• Site Administrator — can perform administrative activities in Veeam Availability Console limited to one Veeam Cloud Connect site and manage companies registered on this site. Site Administrator has no permission to manage resellers and companies delegated to resellers.

To learn how to create and manage Site Administrators, see Managing Site Administrators.

• Portal Operator — can perform all kinds of management tasks for companies in the access scope.

To learn how to create and manage Portal Operators, see Managing Portal Operators.