Exporting Logs to Veeam Backup Server

If Veeam Agent is connected to the Veeam backup server as a member of the protection group for pre-installed Veeam Agents, Veeam Agent can collect the required logs, export them to an archive file and send to the Veeam backup server. This operation may be required if you want to report an issue and need to attach log files to the support case.

To export logs, use the following command:

veeamconfig mode exportdebuglogs

Veeam Agent will collect logs, export them to an archive file with the name veeam_logs_<agent>_<date>_<time>.tar.gz and save the archive to to the following folder on the Veeam backup server:

C:\ProgramData\Veeam\Backup\Endpoint\Other\AgentLogs\<computer_name>

where <computer_name> — name of the computer with Veeam Agent installed.

TIP

If Veeam Agent operates in the standalone mode, you can export product logs only to a local directory on the Veeam Agent computer. To learn more, see Exporting Product Logs.