Product Versions in Veeam Cloud Connect Infrastructure

The SP and tenants can run different versions of Veeam Backup & Replication on their Veeam backup servers. Veeam products on the SP and tenant side must meet the following requirements:

• Veeam Backup & Replication versions must support the Veeam Cloud Connect functionality.
• The SP Veeam backup server must run the same or later version of Veeam Backup & Replication than the tenant Veeam backup server.

This applies to major product versions. Within Veeam Backup & Replication version 11, the SP and tenant can use any product build. It is recommended, however, that the SP and tenant install latest hotfixes and updates on the backup server.

• Veeam Backup & Replication 11 running on the SP backup server is compatible with the following versions of Veeam products running on the tenant side:

• Veeam Backup & Replication 9.5 Update 4b (build 9.5.4.2866) – 11a (build 11.0.1.1261)
• Veeam Agent for Microsoft Windows 4.0 (build 4.0.0.1811) – 5.0.3 (build 5.0.3.4708)
• Veeam Agent for Linux 4.0 (build 4.0.0.1961) – 5.0.2 (build 5.0.2.4567)
• Veeam Agent for Mac 1.0 (build 1.0.0.713) – 1.0.1 (build 1.0.1.822)

If the SP or tenant plan to upgrade Veeam Backup & Replication, the upgrade process must start on the SP side. The upgrade process should be performed in the following way:

1. The SP upgrades Veeam Backup & Replication on the SP backup server. The upgrade procedure does not differ from a regular one. To learn more, see the Upgrading to Veeam Backup & Replication 11 section in the Veeam Backup & Replication User Guide.
2. After Veeam Backup & Replication on the SP side is upgraded, the tenant can perform the same upgrade procedure on the tenant backup server.

Tenants who run earlier versions of Veeam Backup & Replication can continue using cloud resources provided to them by the SP who has upgraded Veeam Backup & Replication. However, some Veeam Cloud Connect functionality introduced in the current version of Veeam Backup & Replication may be not available to these tenants. For example, tenants who run Veeam Backup & Replication 9.5 Update 4 cannot create backups on an NFS share that is used as a backup repository and exposed as a cloud repository.