Collecting Veeam Agent Logs

If a Veeam Agent computer is connected to a Veeam backup server as a member of a protection group for pre-installed Veeam Agents, you can export Veeam Agent logs from the Veeam Agent computer to the Veeam backup server. This operation may be required if you want to perform troubleshooting or report an issue to the Veeam Customer Support Team.

Log export is performed on the Veeam Agent computer. When you export product logs, Veeam Agent collects its log files, exports them to an archive file in the tar.gz format and saves this archive file to the following folder on the Veeam backup server:

C:\ProgramData\Veeam\Backup\Endpoint\Other\AgentLogs\<computer_name>

where <computer_name> — name of the computer with Veeam Agent installed.

For more information on exporting Veeam Agent product logs, see the user guide for the Veeam Agent you use: