Windows Computers

To update pre-installed Veeam Agent on a Microsoft Windows computer, perform the following operations:

  1. Upload the Veeam Agent setup files on the computer you want to protect.
  2. Update the Veeam Installer Service. To do this:
  1. Uninstall obsolete version of the Veeam Installer Service. To do this, navigate to Control Panel > Programs > Programs and Features, find the Veeam Installer Service in the list of programs and uninstall it.
  2. [For Veeam Backup & Replication 12.0] Install the updated version of the Veeam Installer Service. Double-click the VeeamInstallerSvc file located in the <path_to_setup_files>/Windows/<Veeam Agent version>/VAW folder.

NOTE

Starting from Veeam Backup & Replication version 12.1, Veeam Backup & Replication does not require the Veeam Installer Service to communicate with Veeam Agent. If you use Veeam Backup & Replication version 12.1, skip this step.

  1. Install updated version of Veeam Agent. Use one of the following files depending on the architecture of your computer OS:
  • [For 32-bit Windows] Double-click the Veeam_B&R_Endpoint_x86.msi file located in the <path_to_setup_files>/Windows/<Veeam Agent version>/VAW folder.
  • [For 64-bit Windows] Double-click the Veeam_B&R_Endpoint_x64.msi file located in the <path_to_setup_files>/Windows/<Veeam Agent version>/VAW folder.
  1. If necessary, immediately synchronize Veeam Agent with Veeam Backup & Replication running the following command:

"C:\Program Files\Veeam\Endpoint Backup\Veeam.Agent.Configurator.exe" -syncnow