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Veeam Availability Console 2.0 Update 1
User Guide for Service Providers

Working with Alarms

Veeam Availability Console comes with a set of predefined alarms that can notify you about important events, state changes and potential problems in the managed backup infrastructure, and inform you when you are approaching quota limits for allocated cloud resources. For a list of predefined alarms, see Appendix B. Alarms.

All alarms include detailed knowledge base articles. If a problem occurs, you will have all necessary information for troubleshooting and finding the root cause of an issue.

Depending on your requirements, you can customize predefined alarms, modify alarm rules and change alarm response actions.

Alarm Rules

Alarms can be triggered in response to:

  • Changed state of backup infrastructure objects
  • Specific events
  • Resource usage values exceeding or falling below thresholds

Conditions under which alarms must be triggered are described with alarm rules. You can customize alarm rules in accordance with your requirements.

Alarm Severity

Every triggered alarm has its own status, or alarm severity. Alarm severity defines how serious the state change or event is, and how badly it can affect an object.

There are four severity levels, color-coded as follows:

  • Error (red) indicates a critical situation or major problem that requires immediate action.
  • Warning (yellow) indicates a potential problem or non-critical issue that needs your attention. If the issue is left without attention, it can potentially cause a major problem.
  • Resolved (green) indicates that the issue was eliminated because the condition has changed, or shows that the alarm was resolved manually.
  • Information (blue) indicates general information about a specific condition, or health state of an object.

Alarm Response Actions

When an alarm is triggered, it becomes available in the Active Alarms dashboard in Veeam Availability Console. You can view alarms in Veeam Availability Console or can configure Veeam Availability Console to perform additional actions in response to triggered alarms or alarm status changes:

  • Send an email notification with alarm details
  • Run a custom script
  • Perform both these actions at once

By default, all alarms are configured to send email notifications to Company Administrators when a new alarm is triggered or when the alarm status changes. If necessary, you can change alarm response actions in alarm settings.

In This Section

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Deployment Guide

Administrator Guide for Service Providers

User Guide for Service Providers

Quick Start Guide for Service Providers

Administrator Guide for Enterprises

User Guide for Enterprises

Quick Start Guide for Enterprises

RESTful API Reference