Obtaining Management Agent Setup File

In this article

    To deploy Veeam Service Provider Console management agent on machines hosting Veeam products, you must obtain the management agent setup file. To download the management agent setup file, you can use one of the following options.

    Required Privileges

    To perform this task, a user must have one of the following roles assigned: Company Owner, Company Administrator, Location Administrator.

    Downloading Management Agent Setup File in Veeam Service Provider Console

    You can download the management agent setup file in Veeam Service Provider Console:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Managed Computers.
    2. Open the Discovered Computers tab and navigate to Computers.
    3. At the top of the computers list, click Download Agent and select OS type: Windows, Linux or macOS.
    4. In the Download Management Agent window, specify management agent settings:

     

    • [For Veeam Agent for Microsoft Windows] In the OS type list, select the necessary operating system type (x32, x64).
    • In the Token expiry period field, specify time period for which you want to verify the management agent. Management agents installed after the specified period expires will not be able to connect to Veeam Service Provider Console automatically. You will have to verify the agent manually. Management agents that are already connected to Veeam Service Provider Console will not be affected.

     

    It is recommended to specify an expiry period of 6 months or less.

     

     

    Download Management Agent

    1. Click Download.

    The setup file will be saved to the default download location on your computer.

    Creating Management Agent Setup File Link in Veeam Service Provider Console

    If you do not want to manually deploy management agent setup files on managed computers, you can create a download link for a preconfigured management agent.

    To copy the management agent setup file link from Veeam Service Provider Console:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Managed Computers.
    2. Open the Discovered Computers tab and navigate to Computers.
    3. At the top of the computers list, click Download Agent and select OS type: Windows, Linux or macOS.
    4. In the Download Management Agent window, specify management agent settings:
    • [For Veeam Agent for Microsoft Windows] In the OS type list, select the necessary operating system type (x32, x64).
    • In the Token expiry period field, specify time period for which you want to verify the management agent. Management agents installed after the specified period expires will not be able to connect to Veeam Service Provider Console automatically. You will have to verify the agent manually.. Management agents that are already connected to Veeam Service Provider Console will not be affected.

     

    It is recommended to specify an expiry period of 6 months or less.

     

    1. Click Create download link.

    Veeam Service Provider Console will generate a download link for the management agent.

    If after creating a download link, you have changed management agent settings, click New Link to generate a new download link.

    1. Click Copy to copy the download link.

    Copy Management Agent Link

    After creating a download link, you can use the link to download management agent setup file directly from remote computers.

    Downloading Management Agent Setup File Using Link in Welcome Email

    Company users can download the preconfigured management agent setup file using a link in the welcome email message that is sent to a Company Owner.

    Note that management agent setup files provided in default welcome email have expiry period of 2 days. If you want company users to download management agents with custom configuration, you can create a download link for a preconfigured agent.