Removing Portal Users - Veeam Availability Console User Guide for Service Providers
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Veeam Availability Console 2.0 Update 1
User Guide for Service Providers

Removing Portal Users

You can remove portal users that you previously created for your company.

Removing Portal Users Note:

When removing portal users, mind the following limitations:

  • You cannot remove the Company Owner user. This user can be removed by the Portal Administrator only.
  • You cannot remove a Subtenant if credentials of this user are specified in a Veeam backup agent job settings. This situation is possible if you configured a backup job to write data to a cloud repository under an account of the Subtenant you plan to remove. Before you can remove the user, you must specify another account in the Veeam backup agent job settings. For details on changing Veeam backup agent job settings, see Changing Backup Job Settings for Individual Computers.

Required Privileges

To perform the task, a user must have one of the following roles assigned: Company Owner, Company Administrator.

  • Company Owner can delete users having any role assigned
  • Company Administrator can delete Company Users only

Removing Portal Users

To remove one or more portal users:

  1. Log in to Veeam Availability Console.

For details, see Accessing Veeam Availability Console.

  1. At the top right corner of the Veeam Availability Console window, click Configuration.
  2. In the configuration menu on the left, click Portal Users.
  3. Select the necessary users in the list.
  4. At the top of the user list, click Remove.
  5. In the Remove User window click Yes.
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