Downloading Veeam Backup Agent Logs

In this article

    You can export logs for Veeam backup agent installed on managed computers. Exported data is saved in a ZIP archive.

    Required Privileges

    To perform this task, a user must have one of the following roles assigned: Company Owner, Company Administrator, Location Administrator.

    Downloading Veeam Backup Agent Logs

    To download Veeam backup agent logs:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Backup Jobs.
    2. Open the Computers tab.
    3. Select the necessary agents in the list.
    4. At the top of the agents list, click Download Logs.
    5. In the Download Logs dialog box, specify a number of days for which logs must be collected.
    6. Click Start.

    Veeam Service Provider Console will display a window with message notifying that the download process started. Click OK to close the window.

    1. Wait until Veeam Service Provider Console collects log data.

    The file with exported data will be saved to the default download location on your computer.

    Other Ways to Download Veeam Backup Agent Logs

    You can download Veeam backup agent logs in the list of managed Veeam backup agents:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Managed Computers.
    2. Open the Backup Agents tab.
    3. Select the necessary Veeam backup agents in the list.
    4. At the top of the list, click Backup Agent and select Download Logs.
    5. In the Download Logs window, specify a number of days for which logs must be collected.
    6. Click Start.

    Veeam Service Provider Console will display a window with message notifying that the download process started. Click OK to close the window.

    1. Wait until Veeam Service Provider Console collects log data.

    The file with exported data will be saved to the default download location on your computer.