Veeam Service Provider Console includes a set of predefined alarms that you can use to monitor client backup infrastructures. Depending on your requirements, you can customize alarms to meet specific monitoring conditions, change alarm assignment scope, enable and disable alarms.
The following users can manage alarms in Veeam Service Provider Console: Portal Administrator, Company Owner, Company Administrator, Service Provider Global Administrator, Service Provider Administrator. Although all of these users can work with the same set of alarms, alarm configuration is not synchronized between the Administrator, Reseller and Client Portals. When you modify, enable or disable alarms as a Portal Administrator, these changes are not applied to alarms managed by a Company Owner or Company Administrator in the Client Portal.
A similar rule applies to alarm notifications: notifications about alarms configured in the Administrator Portal will be sent to Portal Administrators, while notifications about alarms configured in the Client Portal will be sent to Company Owners and Company Administrators.
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