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Veeam Availability Console 2.0 Update 1
User Guide for Service Providers

Modifying Own User Profile

All portal users working with the Veeam Availability Console Client Portal can modify their user profile to update contact information and password:

  1. Log in to Veeam Availability Console.

For details, see Accessing Veeam Availability Console.

  1. At the top right corner, click your user name and choose Edit Profile.

Veeam Availability Console will open the Edit User wizard.

  1. At the User Info step of the wizard, you can modify your title, first name, last name and email address.

Veeam Availability Console will use this address to send you email notifications, such as billing notifications, backup report notifications, password reset notifications and so on.

Modify Username and Contact Details

  1. [For Company Owner, Company Administrator] At the Login Info step of the wizard, you can change your password details:
  1. In the Password field, type a new password.

The password must contain characters from at least 3 of the following categories: uppercase characters, lowercase characters, base 10 digits (0 through 9), non-alphanumeric characters. The password length must be at least 6 characters.

  1. In the Security Question and Answer fields, choose a question and specify an answer that will be used for resetting the user password.

For details on user roles, see Resetting Password.

Modify Password Details

  1. At the Summary step of the wizard, review the specified details.

[For Invoice Auditor] Select the Enable automatic delivery of invoices for this user check box if you want to receive a billing notification by email each time when a new invoice for the company is generated and sent. For details, see Receiving Billing Notifications.

Review User Summary Details

  1. Click Finish.
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