Setting Master Agent for Discovery

In this article

    A Veeam Service Provider Console management agent can act as a client agent or as a master agent.

    • Client management agent is used to interact with Veeam backup agent or Veeam Backup & Replication on a client computer.
    • Master management agent is used to perform discovery of computers in the client infrastructure, and automate installation and update of Veeam backup agents.

    For details, see Installing Veeam Backup Agents with Discovery Rules (Recommended) and Updating Veeam Backup Agents.

    Required Privileges

    To perform this task, a user must have one of the following roles assigned: Company Owner, Company Administrator, Location Administrator.

    Checking Management Agent Role

    You can check what role is currently assigned to a management agent:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Managed Computers.
    2. Open the Discovered Computers tab.
    3. [For management agents deployed with a discovery rule] Do the following:
    1. In the Rule list at the top, select the necessary discovery rule.
    2. To limit the scope of discovered computers, use the company and location filters at the top left corner of the Veeam Service Provider Console window.

    For example, this can be required if you want to find a computer that runs a master agent in a specific company location.

    1. On the right of the computers list header, click the ellipsis and choose to display the Agent Role column.
    2. Check the value in the Agent Role column.

    For a client management agent, the value is set to Client. For a master agent, the value is set to Master.

    1. [For management agents deployed outside Veeam Service Provider Console] Do the following:
    1. In the Rule list at the top, select External Discovery.
    2. To limit the scope of discovered computers, use the company and location filters at the top left corner of the Veeam Service Provider Console window.

    For example, this can be required if you want to find a computer that runs a master agent in a specific company location.

    1. On the right of the computers list header, click the ellipsis and choose to display the Agent Role column.
    2. Check the value in the Agent Role column.

    For a client management agent, the value is set to Client. For a master agent, the value is set to Master.

    Setting New Master Agent

    You can assign the role of a master agent to a client management agent. Thus, you can change a master agent for a discovery rule: the role of a master agent will be moved from one management agent to another one. Note that when you move the master agent role from one management agent to another, both management agents must belong to scope of the same discovery rule.

    To set a new master agent for a discovery rule:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Managed Computers.
    2. Open the Discovered Computers tab.
    3. In the Rule list, select the necessary discovery rule.
    4. Click Filter. In the Agent status section, select the Installed check box only. Click Apply.

    The list of discovered computers will display computers with management agents installed.

    1. Select the necessary computer in the list.
    2. At the top of the list, click Management Agent and choose Set as Master.
    3. In the list of discovered computers, make sure that the Agent Role value for the selected computer changed to Master.