Help Center
Choose product document...
Veeam Availability Console 2.0
User Guide for Service Providers

User Roles and Permissions

When you create a new user that can work with the Veeam Availability Console Client Portal, you must assign a role to this user. A user role defines permissions for a user, that is, what operations a user can perform, and what scope of data is available to a user in Veeam Availability Console.

Veeam Availability Console supports the following user roles for client companies:

Company Owner

Company Owner is the primary user acting on behalf of a company that consumes provided backup services. The Company Owner user is created when a company account is registered in Veeam Availability Console. For each company, there can be only one Company Owner.

You can think of the Company Owner as of a super user at the company level. In the Client Portal, the Company Owner has access to all monitoring and billing data for all company locations, and can perform all types of available configuration and management operations.

Company Administrator

Company Administrator has a similar set of privileges as the Company Owner, with a number of limitations:

Company User

Company User has access to monitoring data for one or more company locations, but cannot perform most configuration and management tasks.

A Company User comes in two variants, depending on whether this user does or does not have allocated cloud repository resources:

For details on Veeam Cloud Connect subtenants, see Subtenants.

Invoice Auditor

Invoice Auditor has access to billing details pertaining to a company. This user can view invoices and receive billing notifications.

User Permissions

The following table describes what functionality is available to company users in the Client Portal in accordance with their user role.

Functionality

Company Owner

Company Administrator

Company User

Subtenant User

Invoice Auditor

Configuration tasks (locations, portal users, backup policies, alarms, company info)

Full

Full

N/A

N/A

N/A

Veeam Backup & Replication jobs

Full

Full

Full

N/A

N/A

Veeam backup agent jobs

Full

Full

Read

Read*

N/A

Failover plans

Full

Full

Read

N/A

N/A

Discovery rules

Full

Full

N/A

N/A

N/A

Managed computers

Full

Full

Read

N/A

N/A

Invoices

Read

N/A

N/A

N/A

Read

Backup reports

Full

Full

Read

N/A

N/A

Summary

Read

Read

Read

Read*

N/A

Active alarms

Full

Full

Read

Read*

N/A

Protected computers

Read

Read

Read

Read*

N/A

* Limited to computers protected with Veeam backup agents, with backups stored on a cloud repository under the account of a Subtenant User.

Veeam Large Logo

Deployment Guide

Migration Guide

Administrator Guide for Service Providers

User Guide for Service Providers

Evaluator's Guide for Service Providers

Administrator Guide for Enterprises

User Guide for Enterprises

Evaluator's Guide for Enterprises

RESTful API Reference