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Veeam Service Provider Console 8.1
Guide for End Users
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Veeam Service Provider Console 8.1
Guide for End Users
  • About Veeam Service Provider Console
    • Veeam Service Provider Console Management Capabilities
  • Accessing Veeam Service Provider Console
    • Resetting Password
  • Getting Started
  • Filling Company Profile
  • Configuring API Keys
    • Modifying API Keys
    • Enabling and Disabling API Keys
    • Deleting API Keys
  • Configuring Multi-Factor Authentication
    • Enabling, Disabling and Resetting MFA for Portal Users
    • Enabling and Disabling MFA using REST API
  • Configuring Single Sign-On Authentication
    • Managing Identity Providers
    • Managing Mapping Rules
  • Managing Veeam Service Provider Console Agents
    • Obtaining Management Agent Setup File
    • Deploying Veeam Service Provider Console Management Agents
      • Deploying Management Agents with Discovery Rules
        • Configuring Windows Discovery Rules
          • Configuring Network-Based Discovery Rules
          • Configuring Active Directory Discovery Rules
          • Configuring Import-Based Discovery Rules
        • Configuring Linux Discovery Rules
          • Configuring Network-Based Discovery Rules
          • Configuring Import-Based Discovery Rules
        • Running Discovery
        • Resetting Discovered Computers
        • Viewing and Exporting Discovery Results
      • Deploying Management Agents Manually
        • Deploying Windows Management Agents
        • Deploying Linux Management Agents
        • Deploying Mac Management Agents
    • Upgrading Management Agents
    • Setting Master Agent for Discovery
    • Rebooting Remote Computers
    • Restarting Management Agent Service
    • Collecting Data
    • Downloading Veeam Service Provider Console Management Agent Logs
    • Uninstalling Management Agents
  • Managing Veeam Backup Agents
    • Installing Veeam Backup Agents
      • Installing Veeam Backup Agents Manually
    • Activating Veeam Backup Agents
    • Configuring Backup Job Settings
      • Configuring Backup Policies
        • Creating Windows Backup Policies
          • Before You Begin
          • Step 1. Launch New Backup Policy Wizard
          • Step 2. Specify Backup Policy Name and Description
          • Step 3. Choose Backup Agent Operation Mode
          • Step 4. Choose Backup Mode
          • Step 5. Choose Volumes to Back Up
          • Step 6. Choose Folders to Back Up
          • Step 7. Choose Backup Destination
          • Step 8. Specify Local Storage Settings
          • Step 9. Specify Shared Folder Settings
          • Step 10. Specify Backup Server Settings
          • Step 11. Specify Backup Repository Settings
          • Step 12. Specify Cloud Backup Settings
          • Step 13. Specify Cloud Repository Quota
          • Step 14. Specify Advanced Job Settings
          • Step 15. Choose Local Backup Cache Location
          • Step 16. Specify Guest OS Processing Options
          • Step 17. Configure Backup Schedule
          • Step 18. Review Backup Policy Settings
        • Creating Linux Backup Policies
          • Before You Begin
          • Step 1. Launch New Backup Policy Wizard
          • Step 2. Specify Backup Policy Name and Description
          • Step 3. Choose Backup Agent Operation Mode
          • Step 4. Choose Backup Mode
          • Step 5. Choose Volumes to Back Up
          • Step 6. Choose Directories to Back Up
          • Step 7. Choose Backup Destination
          • Step 8. Specify Local Storage Settings
          • Step 9. Specify Shared Folder Settings
          • Step 10. Specify Backup Server Settings
          • Step 11. Specify Backup Repository Settings
          • Step 12. Specify Cloud Backup Settings
          • Step 13. Specify Cloud Repository Quota
          • Step 14. Specify Advanced Job Settings
          • Step 15. Specify Guest OS Processing Options
          • Step 16. Configure Backup Schedule
          • Step 17. Review Backup Policy Settings
        • Creating Mac Backup Policies
          • Before You Begin
          • Step 1. Launch New Backup Policy Wizard
          • Step 2. Specify Backup Policy Name and Description
          • Step 3. Choose Backup Agent Operation Mode
          • Step 4. Choose Folders to Back Up
          • Step 5. Choose Backup Destination
          • Step 6. Specify Local Storage Settings
          • Step 7. Specify Shared Folder Settings
          • Step 8. Specify Backup Server Settings
          • Step 9. Specify Backup Repository Settings
          • Step 10. Specify Cloud Backup Settings
          • Step 11. Specify Cloud Repository Quota
          • Step 12. Specify Advanced Job Settings
          • Step 13. Configure Backup Schedule
          • Step 14. Review Backup Job Settings
        • Creating Backup Policies from Backup Job Configurations
        • Assigning Backup Policies
        • Modifying Backup Policies
        • Updating Backup Job Configuration
        • Copying Backup Policies
        • Removing Backup Policies
      • Configuring Backup Job Settings for Individual Computers
    • Enabling Read-Only Access Mode
    • Configuring Global Settings for Veeam Agent for Microsoft Windows
    • Managing Veeam Backup Agent Jobs
      • Starting and Stopping Veeam Backup Agent Jobs
      • Disabling and Enabling Veeam Backup Agent Jobs
      • Modifying Veeam Backup Agent Jobs
      • Removing Veeam Backup Agent Jobs
      • Viewing and Exporting Managed Veeam Backup Agent Job Details
    • Upgrading Veeam Backup Agents
      • Upgrading Veeam Backup Agents from Veeam Installation Server
      • Upgrading Veeam Backup Agents in Offline Mode
    • Assigning Custom Tags to Veeam Backup Agents
    • Managing CBT Driver
    • Restarting Veeam Backup Agents
    • Downloading Veeam Backup Agent Logs
    • Uninstalling Veeam Backup Agents
    • Viewing and Exporting Veeam Backup Agent Details
    • Viewing and Exporting Protected Computer Details
    • Performing File-Level Restore
      • Restoring Windows Files
        • Before You Begin
        • Step 1. Open File-Level Restore Portal
        • Step 2. Select Restore Point and Files to Restore
        • Step 3. Perform Restore
        • Step 4. Review Restored Object Details
      • Restoring Linux Files
        • Before You Begin
        • Step 1. Open File-Level Restore Portal
        • Step 2. Select Restore Point and Files to Restore
        • Step 3. Perform Restore
        • Step 4. Review Restored Object Details
      • Restoring Mac Files
        • Before You Begin
        • Step 1. Open File-Level Restore Portal
        • Step 2. Select Restore Point and Files to Restore
        • Step 3. Perform Restore
        • Step 4. Review Restored Object Details
  • Managing Veeam Backup & Replication
    • Managing Veeam Backup & Replication Servers
      • Connecting Veeam Backup & Replication Servers
      • Assigning Custom Tags to Veeam Backup & Replication Servers
      • Accessing Veeam Backup & Replication Server PowerShell Console
      • Restarting Backup Services
      • Downloading Logs from Veeam Backup & Replication Servers
    • Managing Veeam Backup & Replication Jobs
      • Creating Backup Jobs
        • Creating vSphere Backup Jobs
          • Step 1. Launch New vSphere Backup Job Wizard
          • Step 2. Specify Job Name and Description
          • Step 3. Select Objects to Back Up
          • Step 4. Specify Backup Repository Settings
          • Step 5. Specify Guest OS Processing Options
          • Step 6. Configure Backup Job Schedule
          • Step 7. Review Backup Job Settings
        • Creating Cloud Director Backup Jobs
          • Step 1. Launch New Cloud Director Backup Job Wizard
          • Step 2. Specify Job Name and Description
          • Step 3. Select Objects to Back Up
          • Step 4. Specify Backup Repository Settings
          • Step 5. Specify Guest OS Processing Options
          • Step 6. Configure Backup Job Schedule
          • Step 7. Review Backup Job Settings
      • Modifying Backup Job Settings
      • Removing Veeam Backup & Replication Jobs
      • Starting, Stopping and Retrying Jobs
      • Disabling and Enabling Jobs
      • Downloading Job Logs and Session Report
    • Viewing and Exporting Job Details
      • Virtual Machines
      • File Shares
      • Object Storage
      • Computers Protected by Veeam Backup & Replication
    • Viewing and Exporting Protected Workload Details
      • Virtual Machines
      • File Shares
      • Object Storage
      • Computers Protected by Veeam Backup & Replication
    • Managing Failover Plans
      • Starting Failover Plans
      • Undoing Failover Plans
      • Viewing and Exporting Failover Plan Details
  • Managing Veeam Backup for Public Clouds
    • Creating Veeam Backup for Public Clouds Policies
    • Modifying Veeam Backup for Public Clouds Policies
    • Removing Veeam Backup for Public Clouds Policies
    • Starting and Stopping Veeam Backup for Public Clouds Policies
    • Disabling and Enabling Veeam Backup for Public Clouds Policies
    • Restoring Veeam Backup for Public Clouds Workloads
    • Viewing and Exporting Job Details
      • Virtual Machines
      • File Shares
      • Cloud Databases
      • Cloud Networks
    • Viewing and Exporting Protected Workload Details
      • Virtual Machines
      • File Shares
      • Cloud Databases
      • Cloud Networks
    • Viewing and Exporting Cloud Backup Appliance Details
  • Managing Veeam Backup for Microsoft 365
    • Activating Veeam Backup for Microsoft 365 Servers in Veeam Service Provider Console
    • Creating Veeam Backup for Microsoft 365 Jobs
      • Creating Backup Jobs
        • Before You Begin
        • Step 1. Launch New Backup Job Wizard
        • Step 2. Specify Job Name and Description
        • Step 3. Choose Organization to Back Up
        • Step 4. Choose Backup Mode
        • Step 5. Choose Backup Repository
        • Step 6. Configure Backup Schedule
        • Step 7. Review Backup Job Settings
      • Creating Backup Copy Jobs
        • Before You Begin
        • Step 1. Launch New Backup Copy Job Wizard
        • Step 2. Choose Backup Copy Target
        • Step 3. Configure Backup Copy Schedule
        • Step 4. Review Backup Copy Job Settings
    • Managing Veeam Backup for Microsoft 365 Jobs
      • Modifying Veeam Backup for Microsoft 365 Jobs
      • Removing Veeam Backup for Microsoft 365 Jobs
      • Starting and Stopping Jobs
      • Disabling and Enabling Jobs
      • Accessing Veeam Backup for Microsoft 365 Restore Portal
      • Viewing and Exporting Job Details
      • Viewing and Exporting Protected Object Details
    • Downloading Logs from Veeam Backup for Microsoft 365 Servers
    • Viewing and Exporting Veeam Backup for Microsoft 365 Server Details
  • Managing Veeam ONE
    • Enabling and Disabling Alarm Synchronization
    • Resetting Veeam ONE Installation ID
    • Viewing and Exporting Veeam ONE Server Details
  • Viewing and Downloading Invoices
  • Receiving Billing Notifications
  • Backup Reporting
    • Configuring Backup Reports
      • Creating Protected VMs Report
      • Creating Protected Data Backup Report
      • Creating Protected Computers Report
      • Creating Protected Databases Report
      • Creating Protected Microsoft 365 Objects Report
      • Creating Protected Cloud Networks Report
    • Modifying Backup Report Configuration
    • Deleting Backup Report Configuration
    • Running Backup Reports
    • Viewing Backup Reports
      • Protected VMs Backup Report
      • Protected Data Backup Report
      • Protected Computers Backup Report
      • Protected Databases Backup Report
      • Protected Microsoft 365 Objects Backup Report
      • Protected Cloud Networks Backup Report
    • Sending Backup Reports
    • Deleting Backup Reports
  • Working with Alarms
    • Managing Alarms
      • Modifying Alarm Settings
        • Modifying Multiple Alarms
      • Copying Alarms
      • Changing Alarm Assignment Scope
      • Enabling and Disabling Alarms
      • Receiving Alarm Email Notifications
    • Working with Triggered Alarms
      • Viewing and Exporting Triggered Alarms
      • Resolving Alarms
      • Acknowledging Alarms
      • Deleting Alarms
  • Monitoring
    • RPO & SLA
    • Resources
    • Session States
  • Managing Portal Users
    • User Roles and Permissions
    • Creating Portal Users
      • Creating Company Administrators
      • Creating Location Administrators
      • Creating Location Users
      • Creating Subtenants
      • Creating Company Invoice Auditors
    • Modifying Portal Users
    • Removing Portal Users
    • Disabling and Enabling Portal Users
    • Modifying Own User Profile
  • Managing Locations
    • Creating Locations
    • Setting Locations
    • Modifying Locations
    • Removing Locations
  • Plugins and Integration
    • Integration with Veeam Backup for Microsoft 365
      • Managing Microsoft 365 Organizations
        • Registering Microsoft 365 Organizations
        • Modifying Microsoft 365 Organizations
        • Removing Microsoft 365 Organizations
        • Viewing and Exporting Organization Details
    • Integration with Veeam Backup for Public Clouds
      • Managing Veeam Backup for Public Clouds Accounts
        • Adding Accounts
          • Adding Amazon Web Services Accounts
          • Adding Microsoft Azure Accounts
          • Adding Google Cloud Accounts
          • Adding Databases Accounts
        • Modifying Accounts
        • Managing Account Permissions
        • Removing Accounts
        • Viewing and Exporting Account Details
      • Managing Veeam Backup for Public Clouds Repositories
  • Viewing and Downloading License Keys
  • Appendix
    • Advanced Installation and Configuration Procedures
      • How to Deploy Windows Management Agents with GPO
      • How to Upload Veeam Agent for Microsoft Windows Setup File to Remote Computers with GPO
    • Alarms
    • Single Sign-On Access Configuration Examples
      • Configuring SSO for Keycloak
      • Configuring SSO for AD FS
      • Configuring SSO for Okta
      • Configuring SSO for Microsoft Entra ID
Download PDF
>Guide for End Users>Managing Portal Users>Creating Portal Users

Creating Portal Users

In this article

    To allow employees in the company work with the Client Portal, you can create new portal users:

    • Company Administrators
    • Location Administrators
    • Location Users
    • Subtenants
    • Company Invoice Auditors

    Page updated 1/4/2024

    Page content applies to build 8.1.0.21999

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