Removing Salesforce Tenants

You can permanently remove a Salesforce tenant if you no longer need it. You can remove all tenant types — production, trial, sandbox and developer. This feature is available only for users assigned the Salesforce:Administrator or Salesforce:BackupOperator role.

When you remove a production tenant, Veeam Data Cloud will handle your backed-up data according to the Veeam Data Cloud service agreement. For details, see this Veeam webpage. When you remove a trial, sandbox or developer tenant, the backed-up data, metadata and files will be permanently deleted from Veeam Data Cloud and unavailable for restore.

To remove a tenant, do the following:

1. On the Salesforce page, click Manage next to the tenant that you want to work with.
2. Select Policies on the left.
3. On the Backup Policy tab, select Actions > Delete.
4. In the Delete Salesforce Tenant window, type the required text to verify the deletion.
5. Click Confirm.