SharePoint: Personal Site Was Not Found

Issue

While backing up SharePoint sites, the backup policy is completed successfully, but your Veeam Data Cloud for Microsoft 365 backup session logs say that the backup policy has completed with a warning: Personal site was not found.

Summary

When checking your Veeam Data Cloud for Microsoft 365 backup session logs, you may see the following warning:

Cause

Veeam attempts to process Exchange, OneDrive, SharePoint and Teams for each user. This particular warning lets you know that the end-user Microsoft license does not include a SharePoint site.

Resolution

You can edit backup policies to exclude certain items from backup. For information on how to do this, see Editing Flex Backup Policies. This is optional: the warning will have no effect on your backups, you can safely ignore it.

Help And Support

If you have followed the steps outlined above, and the issue recurs in the next backup cycle, or you need help with performing these changes, you can contact Veeam Customer Support.

References

For information on how to check your backup session logs, see Viewing Backup Logs.