Exporting Logs to Veeam Backup Server

If Veeam Agent is connected to the Veeam backup server as a member of the protection group for pre-installed Veeam Agents, Veeam Agent can collect the required logs, export them to an archive file and send to the Veeam backup server. This operation may be required if you want to report an issue and need to attach log files to the support case.

You can export product logs to Veeam backup server in the following ways:

• Using Veeam Agent control panel.
• Using Veeam Agent status bar menu.
• Using Veeam Agent command line interface.

Exporting Logs Using Control Panel

To export logs, from the Veeam Agent application menu, select Help > Export logs to > Veeam server.

Exporting Logs Using Status Bar Menu

To export logs, from the Veeam Agent status bar menu, select Export logs to > Veeam server.

Exporting Logs Using Command Line Interface

To export logs, use the following command:

Veeam Agent will collect logs, export them to an archive file with the name veeam_logs_<agent>_<date>_<time>.tar.gz and save the archive to to the following folder on the Veeam backup server:

where <computer_name> — name of the computer with Veeam Agent installed.